Head of Service Delivery | NHS England
| Posting date: | 01 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £88,168 - £101,677 per annum (exclusive of London Weighting) |
| Hours: | Full time |
| Closing date: | 31 July 2025 |
| Location: | London/Nationally, SE1 8UG |
| Company: | NHS England |
| Job type: | Permanent |
| Job reference: | 7302209/990-NHP-15785-E |
Summary
The New Hospital Programme is more than building hospitals, it’s a once in a generation opportunity to shape the future of healthcare in England. We’re delivering over 40 new hospitals that will be modern, sustainable and built around the needs of patients and staff. We’re looking for people who care about purpose, who thrive in complex environments and who want to help deliver change at scale for future generations.
The New Hospital Programme (NHP) is at the forefront of one of the most ambitious healthcare infrastructure programmes in a generation. As Head of Service Delivery, you will act as the client representative, responsible for overseeing, managing relationships and performance with the Health Delivery Partnership (HDP). You’ll be accountable for the day-to-day operational delivery of services, ensuring robust oversight, proactive issue resolution and strong collaboration across the programme and our partners.
We are looking for someone who has experience in:
• Performance management of contracts or services
• Cost and financial management, including reporting
• Performance and risk management
• Audit processes and quality assurance
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.
If you would like to know more or require further information, please visithttps://www.england.nhs.uk/
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
If you are successful at interview, we will run an Inter Authority Transfer (IAT) in the Electronic Staff Record system (ESR). This transfer gathers valuable information from a previous or current NHS employer to support the onboarding process, including; statutory and mandatory competency status, Continuous Service Dates (CSD), and annual leave entitlement. You will have the opportunity throughout the recruitment process to inform us if you do not consent.
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.
For more information on the NHP programme
Interview will be held: Week commencing 18th August 2025
Due to ongoing organisational change and developments, aspects of this role may be subject to change.
By applying for this position, you acknowledge and understand that NHS England is currently undergoing a consultation process to finalise its structure, which may impact this role.
This advert closes on Sunday 20 Jul 2025