Compliance Enforcement Officer
| Dyddiad hysbysebu: | 30 Mehefin 2025 |
|---|---|
| Cyflog: | £30,628 i £34,031 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Gorffennaf 2025 |
| Lleoliad: | Bristol, South West, BS16DT |
| Cwmni: | LiveWest Homes Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 57118717 |
Crynodeb
About The Role
Are you passionate about making a difference in the community? Are you a creative and tenacious problem solver, with an interest in enforcement and housing law? LiveWest is looking for a dedicated Enforcement Officer to join our Compliance team. This is a fantastic opportunity to work in a dynamic environment where you can truly make an impact and be our expert in enforcement activities in Bristol and West of England.
Key Responsibilities:
- Deliver Comprehensive Enforcement Services: Ensure all services are delivered in line with targets, budgets, policies, and operational standards to achieve agreed customer service and value for money outcomes.
- Resolve Access Issues: Proactively assist colleagues in resolving all issues with gaining access to properties, ensuring compliance and customer satisfaction.
- Legal Representation: Prepare legal paperwork and present cases in court, including DIY possession, injunctions, and other enforcement actions.
- Support and Advice: Provide proactive and effective advice and support to colleagues to ensure the quality and consistency of case management.
Why Join LiveWest:
In this exciting role, you will be at the forefront of ensuring safety, compliance, and fairness across our housing services. You will work collaboratively with a dedicated team, tackle challenging situations with professionalism, and represent LiveWest in legal proceedings to uphold our values and standards. With a strong focus on customer service, continuous learning, and innovation, LiveWest offers a supportive and forward-thinking environment where your expertise in enforcement and compliance will truly make a difference.
This role is being offered on a full time, permanent basis working 37 hours per week. This is a mobile role that will include desk based work and site visits across Bristol and West of England. Weston-super-Mare will be the nearest office. Hybrid working is available for this role.
We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.
About The Candidate
To be successful in your application for the role of Enforcement Officer you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:
- Experience in Social Housing or Legal Profession: Proven background in social housing or a related legal field.
- Specialist Enforcement Services: Experience delivering enforcement services and meeting KPI standards in a comparable organisation.
- Operational Level Enforcement: Experience tackling access issues and other breaches of contract effectively.
- Court Representation: Experience in representing and advocating in court, obtaining injunctions and possession orders.
- Customer Satisfaction: Demonstrable experience in improving customer satisfaction.
- Performance Enhancement: Knowledge of enhancing performance or working practices to deliver improved value for money.
- Social Housing Policy: Understanding of social housing policy and good practice.
- Landlord and Tenant Legislation: Knowledge of relevant legislation and best practices.
- Legal Casework: Familiarity with legal casework best practices and quality management.
- Flexible Working: Adaptable approach to working hours to meet customer and operational needs.
- Driving Licence: Full valid UK driving licence.
- Professional Development: Evidence of continuing professional development, such as CIH / HNC in Housing or equivalent expertise through experience and study.
- Desirable: CIH Level 4 qualification or an equivalent related tenancy law qualification.
Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.
About The Company
Our Reward and Benefits:
- Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
- Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
- Family Support: Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
- Giving Back: Up to four paid volunteering days a year to support our communities.
About Us:
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.
We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
You can read more about Inclusion at LiveWest by visiting our website.
Are you passionate about making a difference in the community? Are you a creative and tenacious problem solver, with an interest in enforcement and housing law? LiveWest is looking for a dedicated Enforcement Officer to join our Compliance team. This is a fantastic opportunity to work in a dynamic environment where you can truly make an impact and be our expert in enforcement activities in Bristol and West of England.
Key Responsibilities:
- Deliver Comprehensive Enforcement Services: Ensure all services are delivered in line with targets, budgets, policies, and operational standards to achieve agreed customer service and value for money outcomes.
- Resolve Access Issues: Proactively assist colleagues in resolving all issues with gaining access to properties, ensuring compliance and customer satisfaction.
- Legal Representation: Prepare legal paperwork and present cases in court, including DIY possession, injunctions, and other enforcement actions.
- Support and Advice: Provide proactive and effective advice and support to colleagues to ensure the quality and consistency of case management.
Why Join LiveWest:
In this exciting role, you will be at the forefront of ensuring safety, compliance, and fairness across our housing services. You will work collaboratively with a dedicated team, tackle challenging situations with professionalism, and represent LiveWest in legal proceedings to uphold our values and standards. With a strong focus on customer service, continuous learning, and innovation, LiveWest offers a supportive and forward-thinking environment where your expertise in enforcement and compliance will truly make a difference.
This role is being offered on a full time, permanent basis working 37 hours per week. This is a mobile role that will include desk based work and site visits across Bristol and West of England. Weston-super-Mare will be the nearest office. Hybrid working is available for this role.
We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.
About The Candidate
To be successful in your application for the role of Enforcement Officer you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:
- Experience in Social Housing or Legal Profession: Proven background in social housing or a related legal field.
- Specialist Enforcement Services: Experience delivering enforcement services and meeting KPI standards in a comparable organisation.
- Operational Level Enforcement: Experience tackling access issues and other breaches of contract effectively.
- Court Representation: Experience in representing and advocating in court, obtaining injunctions and possession orders.
- Customer Satisfaction: Demonstrable experience in improving customer satisfaction.
- Performance Enhancement: Knowledge of enhancing performance or working practices to deliver improved value for money.
- Social Housing Policy: Understanding of social housing policy and good practice.
- Landlord and Tenant Legislation: Knowledge of relevant legislation and best practices.
- Legal Casework: Familiarity with legal casework best practices and quality management.
- Flexible Working: Adaptable approach to working hours to meet customer and operational needs.
- Driving Licence: Full valid UK driving licence.
- Professional Development: Evidence of continuing professional development, such as CIH / HNC in Housing or equivalent expertise through experience and study.
- Desirable: CIH Level 4 qualification or an equivalent related tenancy law qualification.
Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.
About The Company
Our Reward and Benefits:
- Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
- Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
- Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
- Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
- Family Support: Policies designed to help you balance work and family life, including a new child payment.
- Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
- Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
- Giving Back: Up to four paid volunteering days a year to support our communities.
About Us:
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.
We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
You can read more about Inclusion at LiveWest by visiting our website.