Dewislen

Service Desk Officer

Manylion swydd
Dyddiad hysbysebu: 01 Gorffennaf 2025
Cyflog: £24,308 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 15 Gorffennaf 2025
Lleoliad: Bridgend, Bridgend County
Gweithio o bell: Ar y safle yn unig
Cwmni: Valleys to Coast Housing
Math o swydd: Parhaol
Cyfeirnod swydd:

Gwneud cais am y swydd hon

Crynodeb

37 hours per week

We are currently recruiting for a Service Desk Officer to join our IT team.
The Service Desk Officer provides high standards of customer service to the organisation as the first point of contact for all IT related requests. The role is key to enabling colleagues with IT support whilst maintaining a fully operational IT ecosystem. You will work closely with the team and suppliers to diagnose and resolve issues for internal colleagues and some external suppliers.

We are looking for someone with a keen interest in IT, educated to GCSE or equivalent. You should have a computer or business qualification and a good understanding of personal computers, printers, mobile devices, operating systems and applications. A good knowledge of cloud computing and virtualisation would be an advantage.

As an equal opportunities employer, Valleys to Coast Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Valleys to Coast Group.

Valleys to Coast Group reserves the right to close the job role earlier than the specified closing date if sufficient applications have been received. Therefore, we encourage you to submit your application as soon as reasonably practicable. We look forward to hearing from you.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon