Patient Support Coordinator
| Dyddiad hysbysebu: | 30 Mehefin 2025 |
|---|---|
| Cyflog: | £14.40 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £14.40 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Gorffennaf 2025 |
| Lleoliad: | Wallingford, OX10 7NE |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A5409-25-0000 |
Crynodeb
Coordinate patient pathways by liaising with clinicians, community services and secondary care to track referrals and appointments. Maintain, audit and file patient records updating demographics, care plans, referrals, treatment notes and coding, and ensuring all paper and electronic documents are accurately filed. Acting as point of contact for patients, answering queries in person, by phone or email, triaging and booking appointments. Manage immunisation clinics: schedule/confirm appointments, update CHIS and local registers, and accurately record vaccinations. Run clinical system searches and recalls, generate and send reminders for vaccines, screenings and chronic-disease reviews. Support in drafting and maintaining rotas that meet service demands and contractual obligations. Develop and refine practice processes producing best practice documents, training guides, induction packs and patient leaflets. Create and distribute patient communications for test results, clinic invites and service updates. Prepare agendas, take minutes and follow up on actions for practice-wide and governance meetings. Maintain up-to-date knowledge of health & safety and fire-safety protocols, ensuring team compliance. Adapt flexibly to changing practice needs support internal teams and external stakeholders as required. Undertake any other admin tasks or projects as directed by the Practice Manager.