Dewislen

Student Casework Officer

Manylion swydd
Dyddiad hysbysebu: 30 Mehefin 2025
Cyflog: £35,841 i £42,513 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: (inclusive of London Allowance)
Oriau: Llawn Amser
Dyddiad cau: 21 Gorffennaf 2025
Lleoliad: N7 8DB
Gweithio o bell: Hybrid - gweithio o bell hyd at 5 ddiwrnod yr wythnos
Cwmni: London Metropolitan University
Math o swydd: Parhaol
Cyfeirnod swydd: 287

Gwneud cais am y swydd hon

Crynodeb

Student Casework Office

Secretary’s Office

Student Casework Officer

Location: London (Holloway Site)


ABOUT US

Transforming lives through excellent education

London Met is an extraordinary institution. Equity and social inclusion have always been our driving principles, and it's what makes the University so unique. Our organisation is distinctive, both in its eclectic and diverse community of students and staff, and also for its historical role in serving some of London’s most deprived boroughs. Everything we do is underpinned by our philosophy that an individual should have the opportunity to transform their life through the power of education.

Equipping our students with the tools for their future is at the heart of our academic offering. We pride ourselves on providing our students with access to a wealth of opportunities and professions. Our graduates benefit personally, but also contribute their unique perspectives to society, culture, public service and the economy in all areas of London, the UK and around the world.


ABOUT THE POST

The Student Casework Office is an integral part of the Secretary’s Office managing the appeals; misconduct (academic and non-academic student misconduct); complaints; and Fitness to Practice processes.

The postholder will manage a caseload of academic appeals and complaints, considering, investigating and determining outcomes as well as processing academic misconduct cases and supporting non-academic misconduct and Fitness to Practice processes.

They will also provide clerking support for relevant panels and hearings, and maintain accurate records concerning their caseload and queries. As well as this, they will provide advice and guidance on the University’s relevant policies and procedures, and liaise with and advise members of staff and stakeholders to support the actualisation of Casework outcomes.

They are expected to deliver a high level quality service, and adhere to both the University’s regulations and any relevant external requirements. The postholder will also support the work of the Senior Casework Officer and Student Conduct Officer through administrative and clerical work.

Closing date: 21 July 2025

Interviews due to be held in week commencing 04 August 2025

HOW TO APPLY

Please complete an online application form at: https://iaetme.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Standard/jobs?mode=location

If you have a query, please email recruitment@londonmet.ac.uk quoting the job ID number.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon