Revenues and Benefits Support Officer
| Dyddiad hysbysebu: | 27 Mehefin 2025 |
|---|---|
| Cyflog: | £25,992 i £27,269 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | (pay award pending wef 1 April 2025) |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Gorffennaf 2025 |
| Lleoliad: | Cheltenham, Gloucestershire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Cheltenham Borough Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
This is a fantastic opportunity to step into the Revenues and Benefits sector, learning on the job with full support provided.
Working here means working as part of a committed, professional and friendly team.
This role as Revenues and Benefits Support Officer is a varied and an integral part of our team, providing valuable daily support to our fast paced service. You will be expected to deliver excellent customer service via telephone, in writing and face to face, in order to provide, collect and process information.
You will also be providing support across all of the Revenues, Benefits and Parking teams by:
- maintaining customer and property records
- processing penalty charge notices and appeals
- setting up direct debits
- taking payments
- processing discount/exemption applications
- issuing bills
- completing ad-hoc administration duties.
Interviews will be held in-person on Thursday 17th July, 2025.
We reserve the right to close the vacancy sooner than the advertised date.
Working here means working as part of a committed, professional and friendly team.
This role as Revenues and Benefits Support Officer is a varied and an integral part of our team, providing valuable daily support to our fast paced service. You will be expected to deliver excellent customer service via telephone, in writing and face to face, in order to provide, collect and process information.
You will also be providing support across all of the Revenues, Benefits and Parking teams by:
- maintaining customer and property records
- processing penalty charge notices and appeals
- setting up direct debits
- taking payments
- processing discount/exemption applications
- issuing bills
- completing ad-hoc administration duties.
Interviews will be held in-person on Thursday 17th July, 2025.
We reserve the right to close the vacancy sooner than the advertised date.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.