IT Data Telecommunications Engineer
| Posting date: | 27 June 2025 |
|---|---|
| Salary: | £19.78 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 26 July 2025 |
| Location: | Norwich, NR4 7UY |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | JM RM260625 |
Summary
What's involved with this role:
Hybrid Role
IT Data & Telecommunications Engineer
JM RM260625 - Norwich
Pay Rate: £19.78ph
Contract Length: 3 months with potential extension
Hours: 37.5 hours per week (7.5 hours per day Mon-Fri)
Location: Norwich NR4 7UY
Our Client is seeking a highly skilled and proactive IT Data & Telecoms Engineer to join their dynamic IT Services team. This is a key technical role, reporting to the Network Services Manager, that will give you the opportunity to design, implement, and maintain critical IT infrastructure, including data networks, telephony, and security systems across multiple Trust sites.
Job Role:
Take the technical lead on new network and telecoms projects in collaboration with the Project Management Office.
Design, install, and maintain complex data, voice, and security systems that are vital to delivering high-quality patient care.
Troubleshoot and resolve complex infrastructure issues, escalating where appropriate to ensure excellent service delivery.
Monitor, analyse, and optimise network performance using advanced diagnostic tools.
Provide 2nd and 3rd line support via the IT Service Desk and contribute to the team’s on-call rota.
Act as a technical consultant, offering guidance to senior managers and other departments on infrastructure improvements.
Drive the adoption of ITIL best practices and help raise service standards across the department.
Essential Requirements:
Strong technical knowledge in data networking, telephony systems, and IT security principles.
A structured and analytical approach to problem-solving and performance monitoring.
Excellent communication and interpersonal skills – able to explain complex IT concepts clearly to non-technical stakeholders.
The ability to work independently, manage conflicting priorities, and remain calm under pressure.
A ‘can-do’ attitude with a commitment to personal development and continuous improvement.
Qualifications:
Educated to degree level in a computing, engineering, or technical discipline
Cisco CCNA or equivalent
Checkpoint CCSE (Desirable)
Mitel 3000 IM&T (Desirable)
ITIL Foundation certification
Experience, Skills and Knowledge:
Extensive experience of working in large network environments
Experience in delivering standards and documentation
Experience managing own project deliverables
Experience of providing an out-of-hours support service to meet business needs
Up-to-date with current IT developments, standards, and applications
Extreme (Enterasys) LAN/WLAN infrastructure
Network Access Control, Policy Manager, and Pureview
Checkpoint Firewalls
Mitel 3300 IP Controllers, Nu-Point Messenger, MiVoice Border Gateway, SIP
SolarWinds NPM and NTA (Desirable)
In-depth knowledge of current Networking, Security, and Telecoms systems and services
Excellent communication skills – oral and written
Excellent organisational and project management skills
Strong understanding of delivering outstanding customer service
Valid driving license
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: JM RM260625
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
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Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.