Correspondence Officer
| Dyddiad hysbysebu: | 26 Mehefin 2025 |
|---|---|
| Cyflog: | £126.92 bob dydd |
| Gwybodaeth ychwanegol am y cyflog: | per day PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 25 Gorffennaf 2025 |
| Lleoliad: | Leeds |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | JM 88707 |
Crynodeb
What's involved with this role:
Hybrid Role
Correspondence Officer
Contract Length: 12 months
Location: Leeds (Hybrid 3 days a week onsite)
IR35: In Scope
Pay Rate: £126.92 per day PAYE
Our Client is looking for a Correspondence Officer to join their dynamic and fast-paced Customers and Engagement (C&E) team. You will play a key role in delivering outstanding customer service to communities and stakeholders across Yorkshire. The work is varied and impactful, involving clear and compassionate communication on complex and often sensitive issues such as flooding, pollution, and regulated sites.
You'll be at the forefront of engaging with a wide range of customers and stakeholders — from local residents and businesses to Members of Parliament and Government Ministers — handling a broad spectrum of enquiries, concerns, and formal correspondence. If you’re a confident communicator with a passion for public service and a talent for delivering clear, consistent, and accurate information, we’d love to hear from you.
Main duties are:
• managing correspondence and gathering information in order to provide an accurate and timely response;
• managing and responding to complaints;
• analysing data and running reports;
• providing ministerial briefings;
• leading on high profile and complex work within the team;
• working with others to manage reputational risks.
Essential Requirements:
Strong written and communication skills
Candidates must have proven experience in handling formal correspondence—especially complaints or communications with MPs and senior public organisations.
Strong MS office, typing skills and customer service
Desirable:
Previous experience of having working within Local Authority or within an MP or Forces office on constituency case-work.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
1
Job Ref: JM 88707
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.