Receptionist
| Dyddiad hysbysebu: | 24 Mehefin 2025 |
|---|---|
| Cyflog: | £28,720.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £28720.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Gorffennaf 2025 |
| Lleoliad: | Orpington, BR5 2RJ |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | B9848-25-0136 |
Crynodeb
To manage the reception area, including but not limited to: Welcoming patients, visitors, contractors, and staff to the building and assisting with queries as appropriate. Dealing with telephone enquiries and where required take messages, often of a sensitive and confidential nature. Follow guidance and taking appropriate action as required. Ensuring the reception area and immediate vicinity is a tidy and safeenvironment. Managing all incoming and outgoing postal and goods/stock deliveries in accordance with organisational protocols. Assisting with enquiries for clinical and meeting room bookings. Helping maintain the smooth running of the local Parking Policy and car park, where applicable. Opening up and locking up the clinic/office/centre where applicable and required. Undertake admin work to support the smooth running of the clinic/office/centre, including but not limited to: Accessing and inputting information on patient management record system (Emis or alternative) to assist with patient appointments. Acting as the point of contact for cascading information, as required, to staff based within the clinic/office/centre. Assisting with general clerical duties to support the clinical services based at the location or as per the Care Coordination Centre (CCC) guidelines, including photocopying, collation of information or promotional materials, scanning and uploading documents and creation of referrals. Undertake facilities work to support the smooth running of the clinic/office/centre, including but not limited to: Being the named point of contact for the Estates Team (in the absence of the Business Co-Ordinator), when work is being carried out on site and ensuring all staff based at the clinic/office/centre are aware, when necessary, of works that are being carried out. Reporting faults relating to security, health and safety and environment at the site as per procedures and requesting routine handyman repairs as required. Advising the Business Co-ordinator of any ongoing issues arising with on- site contracts, any persistent faults or any unexpected delays in routine repairs or requests for maintenance.