Commercial Coordinator
| Posting date: | 24 June 2025 |
|---|---|
| Salary: | £40,000 per year |
| Additional salary information: | Extensive benefits, development opportunities and compensation package |
| Hours: | Full time |
| Closing date: | 24 July 2025 |
| Location: | B2 4UW |
| Company: | Interstate Europe Hotels & Resorts |
| Job type: | Permanent |
| Job reference: | 78f3a7974ef24f3c8100 |
Summary
Location: Staybridge Suites Birmingham
Are you a hospitality professional with a passion for building meaningful client relationships and driving commercial success? part of the globally renowned IHG Hotels & Resorts brand.
Our focus is on finding the right person for this role who can help us deliver an industry leading guest experience, as such we’re very open to flexible and hybrid working.
What is in it for you?
As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Genuine flexibility in working hours
- Hybrid working opportunities
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
A Day in the life of…
In this pivotal role, you’ll play a key part in shaping the guest journey and driving performance across our Extended Stay offering. You’ll bring a strong background in Sales and/or Reservations, along with a proven ability to manage and grow relationships with corporate clients, travel agents, and local business networks in the Birmingham market.
A typical day in this role involves overseeing pricing and inventory on various distribution channels, ensuring smooth group and individual reservations, and working closely with the sales team to convert leads and boost occupancy. You'll spend time building and nurturing relationships with corporate clients and long-stay guests, providing exceptional service to ensure guest satisfaction. Additionally, you'll collaborate with hotel operations to coordinate and guarantee seamless guest experiences throughout the day.
What are we looking for?
- Experience in hotel reservations, sales, or front office roles (IHG experience a plus!)
- Strong communication and relationship-building skills
- Proficiency in hotel systems (Opera, IHG Concerto, or similar)
- A proactive, detail-oriented, and customer-focused mindset
- Ability to thrive in a flexible, hybrid working environment
As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’
So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.