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Office Manager

Job details
Posting date: 24 June 2025
Salary: £25,350 to £27,300 per year
Hours: Full time
Closing date: 24 July 2025
Location: DE1 2BH
Remote working: On-site only
Company: The Carpet Stop (Derby) Ltd
Job type: Permanent
Job reference:

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Summary

Company Overview:
Since 2007, The Carpet Stop has been a trusted name in carpet and flooring solutions. As a family-run business, we are committed to delivering exceptional customer service and quality products at affordable prices. Our extensive warehouse allows us to offer a wide selection of flooring options while keeping prices competitive.

Position Summary:
We are looking for a dedicated and proactive Office Manager to join our team in Derby. This vital role ensures the smooth day-to-day operation of our office, supports key administrative and HR functions, and upholds our customer service standards. If you thrive in a fast-paced environment and want to be part of a supportive and dynamic team, we want to hear from you!

Key Responsibilities:

Oversee daily office operations to ensure smooth and efficient workflows
Manage payroll and maintain employee attendance records
Supervise administrative staff and provide support as needed
Monitor and order stationery, uniforms, and other office supplies
Maintain organised filing systems and handle supplier financial records
Manage customer enquiries and uphold excellent phone etiquette
Lead HR functions including recruitment, onboarding, and employee records
Create and send invoices using Express Invoice software
Negotiate utility provider contracts to get the best deals for multiple sites
Oversee and coordinate staff rotas
Maintain and manage the company CRM system
Handle online orders through our eCommerce platform
Manage the Live Chat function on the website
Prepare monthly reports and assist with ad-hoc tasks from company directors
Ensure compliance with company procedures and retail standards
Continuously seek ways to improve efficiency and processes
Requirements:

Proven experience as an Office Manager or in a similar administrative role
Strong team leadership and supervisory skills
Excellent verbal and written communication abilities
Highly organised with exceptional attention to detail
Ability to manage multiple tasks and deadlines in a fast-paced setting
Proficient in Microsoft Office Suite, especially Excel and Outlook
Background in customer service and a “can-do” attitude
Previous management experience
This role is for a 37.5 hour week and will include working 1 in 3 Saturdays.

Experience:

Administration: 5 years (required)
Management: 2 years (required)

Licence/Certification:

Driving Licence (preferred)

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