Heating Customer Delivery Manager
| Posting date: | 24 June 2025 |
|---|---|
| Salary: | £49,788 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 18 July 2025 |
| Location: | Birmingham, West Midlands County, B31 1AP |
| Company: | Bromford |
| Job type: | Permanent |
| Job reference: | 1117023 |
Summary
Join Our Team as a skilled and experienced Heating Customer Delivery Manager
Contract: Permanent
Hours: 40 hours per week
Location(s): Birmingham
We are looking for an experienced Heating Customer Delivery Manager to lead a team of around 12 engineers across multiple locations. Reporting to the M&E Heating Service and Repair Programme Manager, you’ll oversee heating repairs, maintenance, Empty Homes work, and servicing. You will ensure quality assurance and control across all service delivery, while coaching and motivating your team to meet targets.
To be successful, you must have completed a recognised apprenticeship and hold an NVQ Level 3 in HVAC or equivalent. You should have extensive experience in heating engineering, from design and installation to testing and client handover, as well as team management experience in a customer-focused environment.
Essential qualifications include Core Gas Safety (CCN1), SSCS Cert (or equivalent), and a Level 3 Gas Audit qualification. Experience in heating maintenance, testing, and installation is a must, along with strong knowledge of CDM Regulations and unsafe situation procedures in the gas industry.
Key Qualifications:
- NVQ Level 3 in HVAC (or equivalent).
- Core Gas Safety (CCN1) and SSCS Cert.
- Gas Safe "Registered Person" and Level 3 Gas Audit qualifications.
- Experience in team management and heating-related work.
- Apply now to lead a high-performing team in this exciting role.
Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.
You will be provided with a company car/cash allowance alternative; therefore, a Full UK Driving Licence is a must for this dynamic role.
Due to the nature of the role, an Enhanced DBS check will be required to ensure a secure environment. Ready to embark on this versatile journey? Apply now!
Benefits of belonging at Bromford
Joining Bromford isn't just about a job; it's about a community that values you. Here's a glimpse of the benefits you'll enjoy:
27 days annual leave, plus bank holidays and the option to buy or sell up to 5 days leave each year
£500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership
A Performance Related Pay scheme based on organisational and individual performance
️ Retail discount schemes to help you save on spending such as food shops, clothing and technology
⚕️ A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support and rewards for healthy habits
A choice of two pension schemes, with employer contribution rates of up to 10% of salary
As a certified Great Place To Work, we value your well-being and offer a comprehensive benefits package. Apply now, and let's make Bromford the next exciting chapter in your career!
Swift action required! The closing date for applications is just around the corner on 18th July 2025. If you have any queries or need assistance, feel free to reach out to Natalie, our Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.
Seize this opportunity now! In the event of a high volume of applications, we reserve the right to close the vacancy early. Don't miss your chance to join us on this exciting journey! Apply promptly.