End User Specialist (Digital Systems - Deployments)
| Dyddiad hysbysebu: | 24 Mehefin 2025 |
|---|---|
| Cyflog: | £37,338.00 i £44,962.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £37338.00 - £44962.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Gorffennaf 2025 |
| Lleoliad: | Nottingham, NG3 6AA |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9186-25-0777 |
Crynodeb
Role Purpose: To assist the End User Services Manager in maintaining operating system images, software packaging and deployment management in accordance with Trust, industry, and national standards with reference to ITIL service management processes. This role is critical in ensuring the efficiency and security of our IT infrastructure, supporting healthcare professionals in delivering outstanding patient care. Key Accountabilities: Act as a primary technical authority within the support team. Providing in person and remote support to Trust staff. You will be required to liaise with staff directly as part of the troubleshooting process. Provide proactive specialist advice, development, and management of systems within their area of specialism. Lead on the management and configuration of Trust deployment tools such as Configuration Manager (SCCM) and Intune. Work with appropriate teams to ensure appropriate back up and retention of applications and related data. Coordinate and complete upgrade and maintenance activities including patch, upgrade, hot fix deployment in line with agreed schedules and processes. Design, development and deployment of proactive performance and integrity monitoring for the supported services. Assist with resolution of Service Desk calls and underlying problem diagnosis as appropriate in line with agreed SLAs or OLAs. Raise, implement, and review technical change requests in line with the Trust ICT Change Management Policy Work with Solutions Architects and Senior End User Specialists to review and develop solutions and technical designs. Work with Project Managers and Programme Managers on projects as directed by the End User Services Manager. Lead on non-project work packages to deploy minor works and agreed solutions. To undertake any other duties that would be a reasonable expectation of the role or directed by the End User Services Manager and delegated individuals. A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.