Licensing Policy Officer
| Dyddiad hysbysebu: | 24 Mehefin 2025 |
|---|---|
| Cyflog: | £34.00 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 23 Gorffennaf 2025 |
| Lleoliad: | Barnstaple, Devon, EX31 3NP |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | N Devon 5271061 |
Crynodeb
What's involved with this role:
Job Title: Licensing Policy Officer
Ref: N Devon 5271061
Pay rate: £34.00 per hour PAYE
Hybrid working – the post involves physical inspections
You will need a valid driving licence, and access to a motor vehicle with relevant insurance for business purposes.
The role:
Our client is looking to appoint a proactive and self-motivated Licensing Officer competent to undertake animal licensing inspections.
You will play a key role in promoting public safety and animal welfare through the delivery of an efficient and effective licensing regime.
While the primary focus will be on animal licensing, the role will also cover other areas including taxi licensing (hackney carriage and private hire), alcohol and entertainment, and gambling.
The role will be proactive in terms of regulation, with the need to inspect, risk rate, and actively investigate customer requests and complaints.
The successful applicant will have a positive ‘can do’ attitude, and demonstrate experience in enforcing legislation.
You need to be confident and effectively communicate with different audiences and liaise with other enforcement bodies, veterinarians etc.
This position will require strong interpersonal skills and a high level of organisational skills to manage a diverse workload.
Key Responsibilities
Carry out animal licensing inspections and assess premises in line with statutory requirements
Undertake inspections, risk assessments, and investigations across a range of licensed activities
Respond to service requests and complaints, ensuring appropriate follow-up action is taken
Apply regulatory sanctions and provide sound advice to licence holders and stakeholders
Prepare reports, compile evidence files, and present information in legal proceedings where required
Liaise with external bodies, including enforcement agencies and veterinary professionals
Communicate effectively with a wide range of audiences, demonstrating diplomacy and professionalism
Maintain accurate records and ensure compliance with data quality standards.
Manage a varied caseload, demonstrating strong organisational skills and the ability to prioritise effectively
Make decisions confidently within agreed frameworks and escalate as appropriate
What the client is looking for:
Up-to-date knowledge of licensing laws and guidance. This includes the Licensing Act 2003, Gambling Act 2005, taxi licensing, and animal welfare licensing
Knowledge of relevant codes of practice, guidance documents, and reliable industry advice
Understanding the principles of intelligence-led enforcement
A BIIAB Level 2 Award for Licensing Practitioners (Alcohol and Gambling) qualification or have equivalent experience
A Level 3 certificate (or equivalent) recognised by Ofqual. This must cover animal welfare licensing, all licensable activities, and include a practical element
At least 4 GCSEs at grade C or above, including English and Maths
Experience in an enforcement role
Solid understanding of PACE and its use in local government
Confident using IT to support licensing administration
Experience in delivering licensing functions within local government
Ability to apply theoretical knowledge to practical situations. This includes licensing, investigations, and compliance procedures
Achievement of the core competencies for regulators, as set out by the Better Regulation Delivery Office
Committed to quality service, customer focus, and equal access to services
Strong verbal and written communication skills and interpersonal skills
Confident and skilled in handling difficult or sensitive situations
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: N Devon 5271061
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
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Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.