Business support Analyst
| Dyddiad hysbysebu: | 23 Mehefin 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Gorffennaf 2025 |
| Lleoliad: | SL3 9LL |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | SRE Consultancy Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
We are looking for a Business Support Analyst in computing to support business operations
Key Responsibilities:
Identifies and recommends measurable improvements to business processes and IT systems, with clear documentation of as-is and to-be states.
Providing technical support to users, resolving software, and network issues, and facilitating access to systems.
Gathering and documenting business requirements, translating them into technical specifications, and potentially creating user manuals or training materials.
Skills and Qualifications:
Analytical Skills: Ability to analyze and identify problems, and develop solutions.
Communication Skills: Excellent written and verbal communication skills to effectively communicate with various stakeholders.
Problem-Solving Skills: Ability to troubleshoot and resolve technical issues efficiently.
Customer Service Skills: Ability to provide excellent support and ensure user satisfaction.
Key Responsibilities:
Identifies and recommends measurable improvements to business processes and IT systems, with clear documentation of as-is and to-be states.
Providing technical support to users, resolving software, and network issues, and facilitating access to systems.
Gathering and documenting business requirements, translating them into technical specifications, and potentially creating user manuals or training materials.
Skills and Qualifications:
Analytical Skills: Ability to analyze and identify problems, and develop solutions.
Communication Skills: Excellent written and verbal communication skills to effectively communicate with various stakeholders.
Problem-Solving Skills: Ability to troubleshoot and resolve technical issues efficiently.
Customer Service Skills: Ability to provide excellent support and ensure user satisfaction.