Reception Lead
| Dyddiad hysbysebu: | 23 Mehefin 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Gorffennaf 2025 |
| Lleoliad: | Kirby In Ashfield, NG17 9JB |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A4494-25-0002 |
Crynodeb
The Reception Lad role plays a vital role in ensuring that the practice runs smoothly and that patients receive high-quality care and services. To ensure confidentiality of information (written/oral or electronic) is preserved at all times whether at or away from work To follow practice procedures to ensure that Caldicott Guardian and Security requirements are met at all times To follow procedures to ensure compliance with the Data Protection Act 1998 To follow all practice protocols concerned with the maintenance of ethical practice To support and participate in initiatives to ensure a safe and healthy environment for all practice users. This includes following procedures to ensure the control of potential hazards to health and safety. To respect, support, contribute to and take personal responsibility for implementing commitment to Diversity and Equality of Opportunity To contribute to a culture of continuous improvement To perform duties to standards required by the practice in accordance with quality assurance To demonstrate commitment to Continuing Professional Development To demonstrate computer literacy Job responsibilities Job title: Senior Receptionist Practice Objectives: To support our team of receptionists in providing prompt and professional health care for patients attending our surgery. Job Holders Objectives: To efficiently manage the day to day running of the reception area within the surgery. To undertake dedicated administrative duties as requested by the Manager & Partners. Accountable to: Assistant Manager & Practice Manager. Responsible for: Self and all members of the reception team Hours per week: 36 - Days - Mon, Tues, Wed & Fri Hourly Rate: (Dependent on Experience) Working Pattern: As per current hours 36 hours per week Working Conditions: Reception based Non Smoking environment Essential Skills / Qualifications: - Knowledge and experience of working with clinical workplace, preferably SystmOne experience. - 2 + years of reception experience in a general practice. - Keen and positive outlook to personal development and continuous learning. Desirable skills / Qualifications: - Experience in team planning to distribute workloads. - Experience or knowledge of general practice processes. Essential Activities Supervising the Reception areas (In the absence of the Reception Manager) This involves mentoring and supervising receptionists of the non-clinical team. Setting and ensuring the highest standards of professional service to the patients Overseeing the running of day-to-day reception area. Delegating routine tasks, organising rotas to include holiday cover, following agreement with Reception Manager Liaising with management team concerning staffing and organisation of work Overseeing the training of new and existing members of the reception team Acting as a central source of information Ensuring that cover is in place for sickness and holiday periods