Operational Team Lead | Sussex Community NHS Foundation Trust
| Dyddiad hysbysebu: | 23 Mehefin 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £46,148 - £52,809 per annum pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 23 Gorffennaf 2025 |
| Lleoliad: | Midhurst, GU29 9AW |
| Cwmni: | Sussex Community NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7268910/150-KB1828-CC |
Crynodeb
Are you a dynamic and compassionate leader looking to make a real difference in the lives of people affected by serious illness? The Midhurst Macmillan Service, part of Sussex Community NHS Foundation Trust, is seeking an Operational Team Lead to support the ongoing development and delivery of our highly respected community-based palliative care service.
This is a unique opportunity open to both clinicians and non-clinicians with strong operational leadership experience. We are looking for someone who shares our values of compassionate care, collaborative working, and continuous improvement. As Operational Team Lead, you will:
• Ensure the delivery of high-quality, person-centred care across all pathways through effective service coordination and staff engagement.
• Provide day-to-day operational leadership, ensuring service performance, responsiveness, and excellence.
• Motivate and support a skilled and dedicated workforce, fostering a culture of accountability, learning, and innovation.
This role offers a chance to lead a well-established, multidisciplinary team known for its excellence in community-based palliative and end-of-life care. If you are a proactive leader with a passion for high-quality service delivery and team development, we would love to hear from you.
As the Operational Team Lead for the Midhurst Macmillan Service, you will play a pivotal role in leading a committed team to deliver high-quality, person-centred care across the local community. Your responsibilities will include:
• Providing day-to-day operational management and leadership to ensure the safe, effective, and high-quality delivery of care.
• Overseeing the service with autonomy and confidence, drawing on support from the Operational Head of Service as needed.
• Developing and supporting a coordinated, multidisciplinary team, fostering a culture of communication, collaboration, and continuous service improvement.
• Building and maintaining strong, productive relationships with General Practice, secondary care, and local authority partners to ensure integrated, seamless care pathways.
• Driving proactive, innovative service development by identifying gaps in provision, addressing health inequalities, and striving for service excellence.
This is a leadership role that demands both operational expertise and a forward-thinking approach to community healthcare. If you are committed to delivering outstanding care and making a tangible impact within the community, this could be your next career step.
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?
• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients’ homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
• Level 3 Disability Confident Leader and Veteran Aware Trust
• Beautiful Sussex location near the South Downs and coast
Our values - Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence - guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
As Operational Team Lead, you will oversee the day-to-day management of the Midhurst Macmillan Service team, ensuring safe, efficient, and high-quality service delivery. Your responsibilities will include:
• Team Leadership & Workforce Management: Oversee recruitment, induction, appraisals, performance, and staff wellbeing. Manage rotas, annual leave, sickness absence, and ensure supervision structures are in place. Promote a supportive, accountable, and engaged team culture.
• Service Operations: Ensure the team is appropriately resourced to meet daily patient demand, manage stock levels, and contribute to effective business continuity planning. Lead team meetings, maintain key documentation, and deputise for senior managers when required.
• Clinical Governance & Risk Management: Promote a culture of learning, safety, and continuous improvement. Manage incidents and complaints at the frontline, ensure appropriate escalation, and support risk assessment and mitigation in line with Trust policies.
• Finance & Resource Management: Work within delegated budgets, approve invoices, and oversee local procurement. Identify cost improvements, support business planning, and align resource use with Trust priorities and commissioning requirements.
• Service Development & Quality Improvement: Contribute to innovation and quality improvement initiatives, including those under the Trust’s "Our Community Way" programme. Implement new systems and processes to support service modernisation.
• Data, Information & Reporting: Maintain accurate records and oversee service data collection, reporting, and compliance with contractual and governance requirements. Use data insights to support operational planning and performance improvement.
This role requires a confident, proactive leader who thrives in a dynamic environment, can manage complexity, and is committed to delivering compassionate, patient-centred care.
This advert closes on Monday 7 Jul 2025