Operational Team Lead
| Posting date: | 23 June 2025 |
|---|---|
| Salary: | £46,148.00 to £52,809.00 per year |
| Additional salary information: | £46148.00 - £52809.00 a year |
| Hours: | Full time |
| Closing date: | 07 July 2025 |
| Location: | Midhurst, GU29 9AW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9150-25-0421 |
Summary
As Operational Team Lead, you will oversee the day-to-day management of the Midhurst Macmillan Service team, ensuring safe, efficient, and high-quality service delivery. Your responsibilities will include: Team Leadership & Workforce Management: Oversee recruitment, induction, appraisals, performance, and staff wellbeing. Manage rotas, annual leave, sickness absence, and ensure supervision structures are in place. Promote a supportive, accountable, and engaged team culture. Service Operations: Ensure the team is appropriately resourced to meet daily patient demand, manage stock levels, and contribute to effective business continuity planning. Lead team meetings, maintain key documentation, and deputise for senior managers when required. Clinical Governance & Risk Management: Promote a culture of learning, safety, and continuous improvement. Manage incidents and complaints at the frontline, ensure appropriate escalation, and support risk assessment and mitigation in line with Trust policies. Finance & Resource Management: Work within delegated budgets, approve invoices, and oversee local procurement. Identify cost improvements, support business planning, and align resource use with Trust priorities and commissioning requirements. Service Development & Quality Improvement: Contribute to innovation and quality improvement initiatives, including those under the Trusts "Our Community Way" programme. Implement new systems and processes to support service modernisation. Data, Information & Reporting: Maintain accurate records and oversee service data collection, reporting, and compliance with contractual and governance requirements. Use data insights to support operational planning and performance improvement. This role requires a confident, proactive leader who thrives in a dynamic environment, can manage complexity, and is committed to delivering compassionate, patient-centred care.