Team Leader/Administrator (Ophthalmology)

Dyddiad hysbysebu:	18 Mehefin 2025
Cyflog:	£27,485.00 i £30,162.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£27485.00 - £30162.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	01 Gorffennaf 2025
Lleoliad:	Exeter, EX2 5DW
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	C0023-25-1189

Crynodeb

For more information on the Job Description and Responsibilities please click the link below. More detail about the role Main Responsibilities: Supervise and support the administrative team; including carrying out regular PDRs, 1:1s, sickness absence monitoring, annual leave monitoring, recruitment & training of new team members. Provide excellent customer care, including communication with patients and their relatives/carers Promote a positive and supportive team culture Oversee booking of appointments for acute and urgent patients Monitor the ophthalmology waiting lists, escalating overdue patients as needed Use data reports to track and manage waiting lists; report findings to the management team Identify capacity issues and work proactively to support future service planning Assist with set up of clinics in EPIC and update clinician rotas in MediRota Escalate issues regarding clinic closures and coordinate with management team to arrange additional clinics where necessary Attend and contribute to regular team and service meetings Take minutes as required Were seeking a dedicated and motivated individual who thrives on new challenges and has a keen eye for detail. If you bring a positive attitude and enjoy inspiring those around you, this could be the perfect role for you. The ideal candidate will be approachable and adaptable, with a calm and flexible mindset when working with both staff and patients. Youll have a talent for motivating teams, guiding staff through change, and nurturing a culture of continuous improvement and inclusion. Strong communication and organisational skills are a must, as you will play a vital role in shaping a supportive and efficient working environment. This is a fantastic opportunity to take your first steps into a rewarding leadership role within a dynamic, forward-thinking department that values innovation and teamwork. If youre ready to take on this exciting challenge and have the passion and skills to succeed, wed love to hear from you. We warmly welcome and encourage visits to the department. Working Pattern: 37.5 hours per week. Monday to Friday Core Hours (hours to be agreed) Interview Date: Thursday 10th July 2025, Wonford, WEEU Library For further information please contact: Jo Vigers, Admin Line Manager, 07788859855, joanna.vigers@nhs.net Pay: The salary advertised for this position reflects the Agenda for Change 2025/6 rates, inclusive of a 3.6% pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers) As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.