Service Advisor
| Dyddiad hysbysebu: | 17 Mehefin 2025 |
|---|---|
| Cyflog: | £30,000 i £32,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Gorffennaf 2025 |
| Lleoliad: | Belvedere, Kent |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | WJF Technical Support Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | Belv1 |
Crynodeb
An excellent opportunity for an experienced Service Advisor to join our customer in a Permanent position.
You will be working as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact.
Key duties and Responsibilities
To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact.
To greet customers in a friendly, professional and courteous manner.
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception.
To give repair estimates and price quotations and offer repair suggestions.
Register new vehicles
Ensure invoices and taxing vehicles are completed accurately and on time.
Locate unavailable items from other suppliers and arrange for delivery or pass order to stock control.
Handle all internal and external customers and suppliers with courtesy.
Adhere to Health & Safety Policies and Procedures at all times.
Preferred Qualifications and Experience
Excellent communication and interpersonal skills.
Ability to work under pressure.
Previous experience in a Parts or Service advisor role.
You must be PC literate with a working knowledge of administration procedures.
Have an understanding of the commercial vehicle after market operation.
Hours
Monday – Friday.
5 Days rotating 07.00-17.00 or 09.00-19.00 and 1 Saturday in 3 08.00 – 12.00
We are an equal opportunities employer and we welcome applications from all suitably qualified persons
You will be working as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact.
Key duties and Responsibilities
To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact.
To greet customers in a friendly, professional and courteous manner.
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception.
To give repair estimates and price quotations and offer repair suggestions.
Register new vehicles
Ensure invoices and taxing vehicles are completed accurately and on time.
Locate unavailable items from other suppliers and arrange for delivery or pass order to stock control.
Handle all internal and external customers and suppliers with courtesy.
Adhere to Health & Safety Policies and Procedures at all times.
Preferred Qualifications and Experience
Excellent communication and interpersonal skills.
Ability to work under pressure.
Previous experience in a Parts or Service advisor role.
You must be PC literate with a working knowledge of administration procedures.
Have an understanding of the commercial vehicle after market operation.
Hours
Monday – Friday.
5 Days rotating 07.00-17.00 or 09.00-19.00 and 1 Saturday in 3 08.00 – 12.00
We are an equal opportunities employer and we welcome applications from all suitably qualified persons
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.