Service Advisor
| Posting date: | 17 June 2025 |
|---|---|
| Salary: | £30,000 to £32,000 per year |
| Hours: | Full time |
| Closing date: | 17 July 2025 |
| Location: | Belvedere, Kent |
| Remote working: | On-site only |
| Company: | WJF Technical Support Limited |
| Job type: | Permanent |
| Job reference: | Belv1 |
Summary
An excellent opportunity for an experienced Service Advisor to join our customer in a Permanent position.
You will be working as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact.
Key duties and Responsibilities
To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact.
To greet customers in a friendly, professional and courteous manner.
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception.
To give repair estimates and price quotations and offer repair suggestions.
Register new vehicles
Ensure invoices and taxing vehicles are completed accurately and on time.
Locate unavailable items from other suppliers and arrange for delivery or pass order to stock control.
Handle all internal and external customers and suppliers with courtesy.
Adhere to Health & Safety Policies and Procedures at all times.
Preferred Qualifications and Experience
Excellent communication and interpersonal skills.
Ability to work under pressure.
Previous experience in a Parts or Service advisor role.
You must be PC literate with a working knowledge of administration procedures.
Have an understanding of the commercial vehicle after market operation.
Hours
Monday – Friday.
5 Days rotating 07.00-17.00 or 09.00-19.00 and 1 Saturday in 3 08.00 – 12.00
We are an equal opportunities employer and we welcome applications from all suitably qualified persons
You will be working as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact.
Key duties and Responsibilities
To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact.
To greet customers in a friendly, professional and courteous manner.
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception.
To give repair estimates and price quotations and offer repair suggestions.
Register new vehicles
Ensure invoices and taxing vehicles are completed accurately and on time.
Locate unavailable items from other suppliers and arrange for delivery or pass order to stock control.
Handle all internal and external customers and suppliers with courtesy.
Adhere to Health & Safety Policies and Procedures at all times.
Preferred Qualifications and Experience
Excellent communication and interpersonal skills.
Ability to work under pressure.
Previous experience in a Parts or Service advisor role.
You must be PC literate with a working knowledge of administration procedures.
Have an understanding of the commercial vehicle after market operation.
Hours
Monday – Friday.
5 Days rotating 07.00-17.00 or 09.00-19.00 and 1 Saturday in 3 08.00 – 12.00
We are an equal opportunities employer and we welcome applications from all suitably qualified persons
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.