Support Worker - East Surrey Outreach Service
| Dyddiad hysbysebu: | 17 Mehefin 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | We contribute 6.5% to your pension when you contribute 1.5% and offer 29 days annual leave. |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Mehefin 2025 |
| Lleoliad: | Surrey, South East England |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Thames Reach |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | SWESOS - 0625 |
Crynodeb
Role: Support Worker – East Surrey Outreach Service
Salary: £30,918 per annum
Hours: 37.5 per week
Location: Redhill and across East Surrey
Contract: Fixed term until 31 March 2026
Closing date: 29/06/2025
Interview date: 08/07/2025
Applicants must have a car and be able to drive as part of this role.
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Support Worker to join the East Surrey Outreach Service.
Thames Reach welcomes applications from people with transferable skills
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
The Thames Reach Outreach teams operate to help those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
You will:
.Complete early and late shifts, responding quickly to referrals for people experiencing rough sleeping across four different districts.
.Work closely with Lead Workers to identify the fastest and most suitable routes off the street for individuals and then create plans to help them achieve this.
.Offer direct assistance to people sleeping rough, helping them transition away from the streets and into suitable accommodation.
.Work alongside other organizations to ensure clients receive appropriate support to access and maintain accommodation.
.Attend and represent the East Surrey Outreach Service team at various multi-agency meetings.
.Be responsible for accurately documenting all completed work within specified timeframes. Be a proficient user of Microsoft Office applications, including databases.
You will have:
.A strong dedication to delivering a high standard of service is essential.
.Experience working with people who have experienced rough sleeping or other vulnerable adults, and a track record of supporting them to access services.
.Excellent organization and time management to remain outcome-focused, manage a high number of cases, and complete tasks promptly and efficiently.
.Good communication skills and confidence in public speaking, particularly when representing Thames Reach externally.
.Confidence in building strong working relationships with partner agencies, along with the ability to challenge them when necessary, is crucial.
.Strong IT skills, including experience in using Outlook, online recording systems, Excel, and Word, and be comfortable using a tablet and smartphone for work.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Krystian Turek, Lead Manager at Krystian.Turek@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Salary: £30,918 per annum
Hours: 37.5 per week
Location: Redhill and across East Surrey
Contract: Fixed term until 31 March 2026
Closing date: 29/06/2025
Interview date: 08/07/2025
Applicants must have a car and be able to drive as part of this role.
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Support Worker to join the East Surrey Outreach Service.
Thames Reach welcomes applications from people with transferable skills
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
The Thames Reach Outreach teams operate to help those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
You will:
.Complete early and late shifts, responding quickly to referrals for people experiencing rough sleeping across four different districts.
.Work closely with Lead Workers to identify the fastest and most suitable routes off the street for individuals and then create plans to help them achieve this.
.Offer direct assistance to people sleeping rough, helping them transition away from the streets and into suitable accommodation.
.Work alongside other organizations to ensure clients receive appropriate support to access and maintain accommodation.
.Attend and represent the East Surrey Outreach Service team at various multi-agency meetings.
.Be responsible for accurately documenting all completed work within specified timeframes. Be a proficient user of Microsoft Office applications, including databases.
You will have:
.A strong dedication to delivering a high standard of service is essential.
.Experience working with people who have experienced rough sleeping or other vulnerable adults, and a track record of supporting them to access services.
.Excellent organization and time management to remain outcome-focused, manage a high number of cases, and complete tasks promptly and efficiently.
.Good communication skills and confidence in public speaking, particularly when representing Thames Reach externally.
.Confidence in building strong working relationships with partner agencies, along with the ability to challenge them when necessary, is crucial.
.Strong IT skills, including experience in using Outlook, online recording systems, Excel, and Word, and be comfortable using a tablet and smartphone for work.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Krystian Turek, Lead Manager at Krystian.Turek@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
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