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Ward Administrator
| Posting date: | 16 June 2025 |
|---|---|
| Salary: | £30,039.00 to £31,088.00 per year |
| Additional salary information: | £30039.00 - £31088.00 a year |
| Hours: | Full time |
| Closing date: | 17 June 2025 |
| Location: | London, W10 6DZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9333-25-0764 |
Summary
To deal with telephone calls, post and direct contacts with clients and internal and external agencies in an appropriate and professional manner, using judgement and discretion where necessary, referring complex matters to relevant senior members of staff and taking messages when necessary To input data to electronic database system/s and/or use database as and when required in line with Trust procedures and protocols. To cover reception duties as required To maintain an effective filing system for the team To ensure the maintenance of adequate stock levels of stationery and other equipment at all times To participate in the induction of new or temporary staff to the team To have an understanding of health and safety and fire regulations and to assist in maintaining a safe environment for service users, staff and visitors to the service, reporting building repairs required to the responsible manager To liaise with domestic services staff to ensure the environment is kept clean and reporting any recurring problems to the responsible manager To provide a front of house reception service for patients or relatives arriving on the ward/unit, welcoming all visitors and directing as appropriate To demonstrate sensitivity, tact and diplomacy where appropriate, for example when acting as a first point of contact to distressed or anxious patients To provide a confidential and high standard general administrative support to the ward/unit, particularly supporting the Ward Manager with such task as the daily checking of Tableau To be responsible for ensuring that all basic details and documentation relating to a patient's current episode of care are up-to-date on SystemIOne To access the "National Spine" to ensure accurate retrieval of patients NHS number when required and enter on SystemOne To sort out incoming/outgoing post and distribute or act as necessary To assist with patient discharge arrangements by organising transport, liaising with other healthcare providers, families, etc.