SDA - Information Support Administrator
| Posting date: | 13 June 2025 |
|---|---|
| Salary: | £27,500 per year, pro rata |
| Additional salary information: | A pension contribution of 28.97% based on the listed salary |
| Hours: | Full time |
| Closing date: | 13 July 2025 |
| Location: | Bridge Road, Barrow in Furness, LA14 1AF |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Ministry of Defence |
| Job type: | Permanent |
| Job reference: | 408227 |
Summary
We are currently recruiting for a Information Support Administrator to join our team. The successful candidate will provide accurate and timely administrative support to a wide variety of end-users, receiving and processing requests, checking against best-practice and relevant policies and procedures to meet agreed Service Level Agreements (SLA).
You’ll be working onsite at BAE Systems, Barrow, interacting regularly with varied stakeholders in a complex, fast-moving environment. Our team is a valued part of the business providing excellent technical support to users.
Due to this being a front-facing customer faced role, this post is office-based with some flexibility where business needs allow.
Typical responsibilities include:
Collaborate, encourage knowledge sharing and communicate effectively with stakeholders and use KIM techniques to derive maximum value for the business from information and knowledge.
Acquire, create and manage knowledge, records and information throughout its life-cycle to support the business effectively.
Support the management of information risks and ensure compliance of Information Governance.
Action permission requests, asset management, account services, basic information workspace administration.
Action customer requests to agreed service standards.
Develop own understanding of processes and procedures that apply to Information Management.
Support the requirements capture and build of information solutions to agreed standards.
Provide initial front-line support to customers including service catalogue requests.
Hybrid and flexible working can be considered for this post but will need regular workplace attendance due to security constraints. Candidates are encouraged to discuss options with the recruiting line manager before submitting an application.
Please note, candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form. Please note the closing date above is incorrect and cannot be amended so please check the closing date on Civil Service Jobs and allow enough time to submit your application form.
You’ll be working onsite at BAE Systems, Barrow, interacting regularly with varied stakeholders in a complex, fast-moving environment. Our team is a valued part of the business providing excellent technical support to users.
Due to this being a front-facing customer faced role, this post is office-based with some flexibility where business needs allow.
Typical responsibilities include:
Collaborate, encourage knowledge sharing and communicate effectively with stakeholders and use KIM techniques to derive maximum value for the business from information and knowledge.
Acquire, create and manage knowledge, records and information throughout its life-cycle to support the business effectively.
Support the management of information risks and ensure compliance of Information Governance.
Action permission requests, asset management, account services, basic information workspace administration.
Action customer requests to agreed service standards.
Develop own understanding of processes and procedures that apply to Information Management.
Support the requirements capture and build of information solutions to agreed standards.
Provide initial front-line support to customers including service catalogue requests.
Hybrid and flexible working can be considered for this post but will need regular workplace attendance due to security constraints. Candidates are encouraged to discuss options with the recruiting line manager before submitting an application.
Please note, candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form. Please note the closing date above is incorrect and cannot be amended so please check the closing date on Civil Service Jobs and allow enough time to submit your application form.