Facilities Helpdesk Administrator
| Dyddiad hysbysebu: | 12 Mehefin 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £26,389 |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Gorffennaf 2025 |
| Lleoliad: | Hull, HU14 3HJ |
| Cwmni: | Heron Foods |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 18502 |
Crynodeb
Job Advert
Join Our Team as a Facilities Helpdesk Administrator at Heron Foods (Melton, HU14 3HJ)
Are you an experienced Facilities Coordinator, Helpdesk Advisor, Maintenance Scheduler, or Administrator looking for your next
challenge? Do you have a background in customer service, work order coordination, or property maintenance? If so, we want to hear
from you!
Heron Foods is recruiting for a Facilities Helpdesk Administrator to join our busy Facilities Team based at our Store Support
Centre in Melton (HU14 3HJ), near North Ferriby.
What You'll Be Doing
This is a varied, hands-on coordination role ideal for someone with a background in:
* Facilities Helpdesk
* Reactive & Planned Maintenance Coordination
* Service Desk Administration
* Property or Building Maintenance Admin
* FM Scheduler / Repairs Coordinator
You will:
* Assist Facilities Managers in managing repairs and maintenance across 340+ retail locations.
* Support compliance with Health & Safety policies by keeping accurate records and maintenance schedules.
* Coordinate contractors and engineers to resolve property, mechanical, electrical, and refrigeration issues.
* Use our CAFM (Computer Aided Facilities Management) system to log, allocate, and track jobs.
* Communicate with store teams and area managers to keep them updated on job progress.
* Process job sheets and invoices to ensure timely and cost-effective resolution.
What We’re Looking For
* Previous experience in facilities administration, maintenance coordination, helpdesk, or customer service (ideally in a
multi-site environment).
* Ability to allocate and manage reactive and planned works to ensure safety and compliance.
* Strong organisational and multitasking skills.
* A proactive, “can-do” attitude and ability to remain calm under pressure.
* Comfortable using digital tools like CAFM or helpdesk ticketing systems.
Alternative Job Titles You Might Relate To
To help you find this opportunity, you might be searching for roles like:
* Facilities Administrator
* Maintenance Coordinator
* Helpdesk Support
* Reactive Maintenance Scheduler
* Service Desk Coordinator
* Property Maintenance Admin
* Building Services Assistant
* Repairs Scheduler
* FM Coordinator
* Support Centre Administrator
What’s in It for You
* Salary: £26,389
* Hours: 37.5 hrs/week, Mon–Fri (8am–4pm or 9am–5pm); occasional Saturday work may be needed
* Annual Leave: 30 days including bank holidays, with the option to purchase more
* Perks:
* Pension scheme
* 24/7 Employee Assistance Programme & online GP access
* Heron Foods & B&M employee discount
* Access to BenefitHub for lifestyle savings and wellbeing offers
Why Heron Foods?
We’re a growing value retailer with a national presence, and our Facilities Team plays a vital part in making sure our stores are
safe, functional, and ready for customers. Join a team where your efforts directly contribute to customer satisfaction and
operational success.
Apply today and take the next step in your career in facilities, administration, or customer support!
Join Our Team as a Facilities Helpdesk Administrator at Heron Foods (Melton, HU14 3HJ)
Are you an experienced Facilities Coordinator, Helpdesk Advisor, Maintenance Scheduler, or Administrator looking for your next
challenge? Do you have a background in customer service, work order coordination, or property maintenance? If so, we want to hear
from you!
Heron Foods is recruiting for a Facilities Helpdesk Administrator to join our busy Facilities Team based at our Store Support
Centre in Melton (HU14 3HJ), near North Ferriby.
What You'll Be Doing
This is a varied, hands-on coordination role ideal for someone with a background in:
* Facilities Helpdesk
* Reactive & Planned Maintenance Coordination
* Service Desk Administration
* Property or Building Maintenance Admin
* FM Scheduler / Repairs Coordinator
You will:
* Assist Facilities Managers in managing repairs and maintenance across 340+ retail locations.
* Support compliance with Health & Safety policies by keeping accurate records and maintenance schedules.
* Coordinate contractors and engineers to resolve property, mechanical, electrical, and refrigeration issues.
* Use our CAFM (Computer Aided Facilities Management) system to log, allocate, and track jobs.
* Communicate with store teams and area managers to keep them updated on job progress.
* Process job sheets and invoices to ensure timely and cost-effective resolution.
What We’re Looking For
* Previous experience in facilities administration, maintenance coordination, helpdesk, or customer service (ideally in a
multi-site environment).
* Ability to allocate and manage reactive and planned works to ensure safety and compliance.
* Strong organisational and multitasking skills.
* A proactive, “can-do” attitude and ability to remain calm under pressure.
* Comfortable using digital tools like CAFM or helpdesk ticketing systems.
Alternative Job Titles You Might Relate To
To help you find this opportunity, you might be searching for roles like:
* Facilities Administrator
* Maintenance Coordinator
* Helpdesk Support
* Reactive Maintenance Scheduler
* Service Desk Coordinator
* Property Maintenance Admin
* Building Services Assistant
* Repairs Scheduler
* FM Coordinator
* Support Centre Administrator
What’s in It for You
* Salary: £26,389
* Hours: 37.5 hrs/week, Mon–Fri (8am–4pm or 9am–5pm); occasional Saturday work may be needed
* Annual Leave: 30 days including bank holidays, with the option to purchase more
* Perks:
* Pension scheme
* 24/7 Employee Assistance Programme & online GP access
* Heron Foods & B&M employee discount
* Access to BenefitHub for lifestyle savings and wellbeing offers
Why Heron Foods?
We’re a growing value retailer with a national presence, and our Facilities Team plays a vital part in making sure our stores are
safe, functional, and ready for customers. Join a team where your efforts directly contribute to customer satisfaction and
operational success.
Apply today and take the next step in your career in facilities, administration, or customer support!