Contract Support Coordinator
| Dyddiad hysbysebu: | 12 Mehefin 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Gorffennaf 2025 |
| Lleoliad: | London, UK |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Omni RMS |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 144969 |
Crynodeb
Contract Support Coordinator
Contract: Professional Services, Production & Technology
Location: London, E14 5GL
Hours of work: 40
Contract Type: Permanent
We are seeking a highly organised and professional Contract Support Coordinator to join our team at the Canada Square office, one of KPMG’s flagship head office locations.
This is a key coordination role within the ISS team, responsible for overseeing the effective delivery of facilities support services to both internal operational teams and the client.
Job Description
As the central point of contact, the Contract Support Coordinator will play a vital role in the day-to-day running of the facilities contract, ensuring administrative compliance, effective task management, and timely responses to service requests via helpdesk and facilities systems.
The successful candidate will guide and support the wider team, liaise with senior stakeholders, and coordinate across multiple functions to uphold contractual obligations and high service standards.
Key Responsibilities
Liaise with internal and external stakeholders, including clients and subcontractors.
Manage work permits, travel bookings, and site access for subcontractors and the ISS management team.
Prepare and maintain reports, presentations, and financial documentation for client and internal use.
Attend and minute client, ISS, and internal investigation meetings.
Oversee ordering systems, including COUPA (POs, invoices, equipment, and uniforms).
Coordinate waste management processes and scheduling.
Maintain training records and support staff recognition programs (EOM/GEM awards).
Support health, safety, and environmental initiatives, ensuring compliance and incident reporting.
Manage administrative duties including meeting scheduling, correspondence, and file organisation.
Contribute to continuous improvement by supporting innovation, KPI/SLA evaluations, and stakeholder engagement.
Professional and Personal Competencies/Qualifications
Excellent written and verbal communication skills.
Strong attention to detail and accuracy in financial reporting.
Effective problem-solving abilities and adaptability.
Strong organisational and time management skills to handle multiple tasks and meet deadlines.
Ability to communicate effectively at all levels.
Capable of using initiative.
Proficient in IT, with a solid understanding of the Microsoft Office Suite.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Professional Services, Production & Technology
Location: London, E14 5GL
Hours of work: 40
Contract Type: Permanent
We are seeking a highly organised and professional Contract Support Coordinator to join our team at the Canada Square office, one of KPMG’s flagship head office locations.
This is a key coordination role within the ISS team, responsible for overseeing the effective delivery of facilities support services to both internal operational teams and the client.
Job Description
As the central point of contact, the Contract Support Coordinator will play a vital role in the day-to-day running of the facilities contract, ensuring administrative compliance, effective task management, and timely responses to service requests via helpdesk and facilities systems.
The successful candidate will guide and support the wider team, liaise with senior stakeholders, and coordinate across multiple functions to uphold contractual obligations and high service standards.
Key Responsibilities
Liaise with internal and external stakeholders, including clients and subcontractors.
Manage work permits, travel bookings, and site access for subcontractors and the ISS management team.
Prepare and maintain reports, presentations, and financial documentation for client and internal use.
Attend and minute client, ISS, and internal investigation meetings.
Oversee ordering systems, including COUPA (POs, invoices, equipment, and uniforms).
Coordinate waste management processes and scheduling.
Maintain training records and support staff recognition programs (EOM/GEM awards).
Support health, safety, and environmental initiatives, ensuring compliance and incident reporting.
Manage administrative duties including meeting scheduling, correspondence, and file organisation.
Contribute to continuous improvement by supporting innovation, KPI/SLA evaluations, and stakeholder engagement.
Professional and Personal Competencies/Qualifications
Excellent written and verbal communication skills.
Strong attention to detail and accuracy in financial reporting.
Effective problem-solving abilities and adaptability.
Strong organisational and time management skills to handle multiple tasks and meet deadlines.
Ability to communicate effectively at all levels.
Capable of using initiative.
Proficient in IT, with a solid understanding of the Microsoft Office Suite.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com