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Manufacturing Office Manager

Job details
Posting date: 10 June 2025
Salary: £45,000.0 to £50,000.0 per year
Additional salary information: £45,000 - £50,000
Hours: Full time
Closing date: 17 June 2025
Location: Telford, Shropshire, tf1 6pz
Company: Hays Specialist Recruitment
Job type: Permanent
Job reference: 4695247_1749552673

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Summary

Your new company
Hays are working with a Manufacturing business in Telford who are seeking a dynamic and results-driven Senior Operations Manager to lead our manufacturing operations across a multi-shift environment. This role is pivotal in driving performance, ensuring compliance, and delivering high-quality output while fostering a culture of continuous improvement and operational excellence.
Your new role
Your role will involve:
Operational Leadership

  • Lead and manage a multifunctional team including Works Managers, Supervisors, and Operators across 3 shifts.
  • Drive shift performance, manufacturing output, and delivery targets.
  • Plan and allocate workload in collaboration with the leadership team.
  • Develop and implement operational policies, procedures, and protocols to enhance efficiency.

Performance & Compliance

  • Monitor and evaluate operational performance, identifying areas for improvement and implementing corrective actions.
  • Ensure compliance with ISO 9001, ISO 45001, and ISO 14001 standards.
  • Prepare and present regular reports on performance metrics and operational KPIs.
  • Liaise with the Senior Leadership Team (SLT) on targets, arrears, and operational challenges.

Customer & Quality Focus

  • Ensure quality standards are met with a "right first time" approach.
  • Communicate directly with customers regarding production queries and delivery expectations.
  • Lead initiatives for continuous improvement, development, and capital investment.

Procurement & Stock Control

  • Source, evaluate, and negotiate with suppliers to ensure cost-effective procurement while maintaining quality.
  • Maintain accurate records of purchases, pricing, and supplier performance.
  • Oversee stock control of critical plant materials, consumables, PPE, chemicals, and waste management in collaboration with the QHSE team.

Workforce Planning & Safety

  • Plan workforce requirements including recruitment, overtime, and holiday coverage.
  • Ensure health and safety compliance across all operational areas, including PPE usage and site standards.


What you'll need to succeed

  • Proven experience in a senior operations or manufacturing management role within an engineering or industrial environment.
  • Strong leadership and people management skills with the ability to inspire and develop high-performing teams.
  • Proactive, hands-on approach with a "get-up-and-go" attitude.
  • Excellent organisational and multitasking abilities.
  • Strong communication skills, both written and verbal.
  • Confident team player and leader with a focus on achieving business objectives.





What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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