CHC Assistant
| Dyddiad hysbysebu: | 09 Mehefin 2025 |
|---|---|
| Cyflog: | £27,485 i £30,162 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £27485 - £30162 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 28 Mehefin 2025 |
| Lleoliad: | Oxford, OX4 2PG |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | D9482-ICB-5765TG |
Crynodeb
The post holder will work as part of a team in delivering an efficient and effective Business Management Support service. Key responsibilities will include: Finance and Resource Process invoices from providers recording information on finance and patient database. Resolve queries with providers where invoices do not agree with expected packages. Supply relevant information required for financial management activities. Order stationery and consumables for the department, ensuring they are secured appropriately. Planning and Organising Undertaking all administrative duties such as photocopying and sorting and prioritising mail and e-mail where required. Distributing as appropriate. Gather information and undertake enquires for the team and the wider group as and when is necessary. Service Improvement Develop and maintain effective electronic and paper filing systems ensuring information is secure and accessible to other team members. Support team members in the collection of information for performance reporting on relevant team activities. Run and collate reports, both qualitative and quantitative, including supporting with reports to the Board and senior management as required. Create databases and spreadsheets. Input, monitor and check data produced and required for on-going and finite activities. Flexible approach to work in line with the needs of the business. Analysis and Judgement Act as a point of contact for teams, dealing and responding effectively with complex queries from a wide range of stakeholders. Use judgement to pass on relevant information to appropriate team members sensitively and autonomously. Receive telephone calls for the department and use initiative to appropriately manage phone calls and messages. Undertake initial analysis of non-complex information, interpreting and presenting data to highlight issues, risks in support of decision making. Provide and receive complex information which may contain contentious and sensitive information. Communication Be the key point of contact for enquiries and advice for the team. Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in an appropriate and timely manner. Handle routine correspondence and draft routine responses, ensuring that it is accurate and provided in a timely manner. Ensure that any complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate. Prepare agendas, take minutes, track and follow up on actions and distribute of notes of meetings. Working together with other administrators/PAs across the organisations to provide an effective network of communication including dealing with visitors and being flexible to cover other administrators general duties. People Management Train new joiners to the team as appropriate. Provide cross cover for colleagues as required. Policy and Service Development Provide guidance and advice on relevant policies and procedures. Suggest amendments and/or new processes to support the effective running of the service. Planning Contribute to the strategic planning of team activities, identifying inter dependencies, and potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary. Contribute to short, medium and long-term business plans.