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Regional Manager

Job details
Posting date: 06 June 2025
Salary: £55,000 to £60,000 per year
Additional salary information: Car Allowance, Bonus, Pension, Holidays
Hours: Full time
Closing date: 06 July 2025
Location: RM14 2RB
Remote working: Hybrid - work remotely up to 5 days per week
Company: Arcus FM Limited
Job type: Permanent
Job reference: 2025-7266_1749227304

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Summary

Regional Manager - Facilities Management
Location: South of England

Salary: Up to £60,000 + car allowance + benefits
Contract Type: Full-Time, Permanent

About the Role:
We are seeking a dynamic Regional Manager to join our Facilities Management team. Reporting to the Account Director, this role is pivotal in ensuring operational excellence, contractual compliance, and service delivery across a designated region.

As the Regional Manager, you will lead a field-based team to deliver high-quality FM services, ensure statutory compliance, drive continuous improvement, and build strong client relationships. If you're a strategic thinker with strong leadership skills and a passion for operational performance, we want to hear from you.

Key Responsibilities:

  • Support the Account Director in executing an aligned operational strategy that supports the broader business objectives.
  • Ensure contractual KPIs and SLAs are met and exceeded, identifying improvements as required.
  • Deliver services within agreed budget and margin targets.
  • Lead on health and safety compliance, fostering a positive safety culture across all operations.
  • Drive continuous improvement and performance enhancement throughout the contract lifecycle.
  • Manage and maintain excellent client relationships, ensuring service excellence and value for money.
  • Conduct audits on service delivery and documentation to ensure quality and compliance.
  • Provide leadership, coaching, and development for the in-house FM team.
  • Ensure statutory and contractual compliance across all operations.
  • Deliver clear, concise operational data and reporting for internal and client review.
  • Manage expenditure within budget and control cost efficiency.
  • Participate in the Regional Managers' on-call rota and provide cover where required.

What We're Looking For:

Qualifications & Experience:

  • Level 5 qualification in FM, Engineering or Management, or significant experience in a similar FM leadership role.
  • Strong background in managing multi-site facilities or operations in a commercial environment.
  • Experience in stakeholder management at senior levels.
  • Proven ability to lead operational and field-based teams through change and growth.
  • Ideally a member of IWFM, RICS, or similar professional body.
  • Health & Safety qualification desirable.

Knowledge & Skills:

  • Deep knowledge of Hard FM services and contractor management.
  • Strong financial acumen, with experience in budget management and strategic decision-making.
  • Proficiency with CAFM systems and data analysis.
  • Excellent communication, leadership, and stakeholder engagement skills.
  • Competence in performance management, quality systems, and continuous improvement methodologies such as Lean Six Sigma.

Why Join Us?

We offer a collaborative environment with opportunities for growth, a strong commitment to safety and excellence, and the chance to influence and shape the future of FM services across the region.

How to Apply:
If you're ready to make a real impact and lead with purpose, apply now with your CV and a brief cover letter outlining your relevant experience and motivation for applying.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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