Dewislen
Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

IT Support Engineer

Manylion swydd
Dyddiad hysbysebu: 05 Mehefin 2025
Oriau: Llawn Amser
Dyddiad cau: 12 Mehefin 2025
Lleoliad: Knaresborough, North Yorkshire, Hg58LF
Gweithio o bell: Ar y safle yn unig
Cwmni: Travail Employment Group
Math o swydd: Parhaol
Cyfeirnod swydd: JO0000016318_1749136543

Crynodeb

IT Support Engineer

Knaresborough

Excellent opportunity in 1st line IT Support that may suit a graduate or someone with previous experience.

A supportive working environment, additional training and qualifications are on offer as well as the opportunity to progress.

As the IT Support Engineer, you will:

  • Provide 1st line support across desktops, laptops, printers, and basic networking
  • Log, track and resolve IT support tickets using our ticketing system in a timely
  • manner
  • Assist with new user setups, including hardware, user access permissions, software
  • installation and IT inductions
  • Perform basic hardware installations, assembly, diagnostics and repairs
  • Support network patching, backups, cabling and routine IT health checks
  • Collaborate on internal IT documentation and inventory updates
  • Shadow senior engineers on IT security operations, gaining exposure to
  • cybersecurity needs and processes
  • Interested in working toward an IT related qualification once established in the role

The person

  • Some previous IT experience in a support, helpdesk or technician role
  • Confident communication and trouble shooting skills
  • Strong understanding of Windows 10/11, Google Office, Office 365, and basic
  • networking
  • Familiar with hardware builds, setups, and troubleshooting
  • Excellent communication and problem-solving skills
  • Enthusiastic about pursuing a career in IT and keen to develop further skills

Desirable

  • Cyber security certifications (e.g. CompTIA Security+, Cisco CyberOps)
  • Experience with Active Directory, asset management, or basic scripting
  • Previous exposure to ISO 27001, ITIL or IT security policies
  • Keen interest in issues related to a company's IT infrastructure - internet connection,
  • routing, servers (Windows and LINUX) and IT Security
  • Knowledge of remote troubleshooting, software deployment and installation

Benefits

  • Pension, paid holidays, benefits and additional training resources

Call Yasemin at Travail on 01423 530138

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.