2057 - Welfare Officer
| Dyddiad hysbysebu: | 05 Mehefin 2025 |
|---|---|
| Cyflog: | £29,700 i £36,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Mehefin 2025 |
| Lleoliad: | Renfrew, Renfrewshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Construction Industry Training Board |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 2057 |
Crynodeb
Welfare Officer
Region(s) - Scotland
City/Town – Inchinnan Estate
Office Location – Inchinnan – CITB, Inchinnan Industrial Estate, 4 Fountain Ave, Inchinnan, Renfrew PA4 9RQ
Departmental Grade - Team Member - TM3
Post Type - Permanent
Working Pattern - Full Time
Salary - £29,700 - £36,000 - Target salary for this role is £33,000.
CITB aims to lead the construction sector by example to ensure fairness, inclusion and respect for all. We seek to build a workforce that reflects Britain’s diverse population and people from under-represented groups are encouraged to apply for vacancies.
Our main objective is to create a culture that helps all of our customers strive towards a workforce that is reflective of today’s society.
This role is based at our National Construction College- Scotland, located at Inchinnan, Renfrew. This role is not suitable for home working.
About the role:
Would you like to be part of a team that helps shape a safe and supportive learning experience for our learners where no two days are the same?
Are you kind, caring, and compassionate, with the drive to make a difference to the lives and achievements of our learners?
Do you have a natural ability to care for the needs of others?
Do you have a positive attitude and ability to promote independence and personal development? Can you shape and enhance the positive behaviours and attitudes of our learners during their studies, promoting valuable work and life skills?
Are you a self-starter and motivator, actively seeking innovative methods to enhance the resilience and confidence of our learners?
You will provide support to all learners, focusing on individual health and welfare needs, including supporting learners with their mental health.
You will deliver a programme of positive activities to support personal development and enhance the learner experience. This may involve both on and off-site activities.
Are you confident, with a good understanding of how to work professionally with young people and adults. You will be supporting learners who stay away from home whilst studying with CITB.
You will work as part of a team of Welfare Officers, working closely with other teams across the College, liaising with parents/carers/employers and external agencies.
Safeguarding is a big part of the job, and we take it very seriously: you will play a key part in safeguarding our learners.
You will demonstrate great organisation and administration skills. You will be competent in managing your time, using a range of systems to accurately maintain welfare records. You will also complete administrative duties, such as compliance and Health & Safety records.
You will cover the duties of care for our learners, providing pastoral and safeguarding support to ensure their holistic well-being and welfare.
You will take responsibility for your own professional approach and commitment to the role, supporting and safeguarding learners to achieve their potential and gain valuable life, independence, and personal development skills.
Knowledge, Skills, Qualifications and Experience:
Experience of drug and alcohol awareness, including harm reduction strategies
Experience of mental health support
Good knowledge of health, safety and welfare
Great communication skills, with a good level of spoken and written English
Quick thinking, assertive and decisive
Competent to deal with emergencies, and with the capacity to remain calm whilst under pressure
Experience in conflict management and de-escalation interventions
Ability to demonstrate sound judgement making
Customer focused, with capability to manage the customer relationship
Experience of working in a training / education environment with young people
Competent use of the business’ IT systems
Passion and desire to improve the student experience
Self-motivated with the capability and confidence to work alone and independently, with minimal supervision
Ability to manage and prioritise own workload whilst juggling changing and competing demands
Possess good organisational skills
Ability to work with individuals in a non-judgmental and supportive manner
Maintain a sense of humour, especially when the going gets tough
Essential
Post holders will have good level of education, minimum 2 GCSEs (or equivalent) at a minimum grade 4 to include maths and English
Experience in working with 16+ age group preferably within in an education setting
IT literate and comfortable working with systems such as SharePoint and Microsoft Office
Excellent communication skills in both writing and orally
Able to deliver excellent customer service
Desirable
Youthwork experience/qualification
Counselling experience
Willing to undertake:
First aid at work and/or FREC 3
Health and Safety Awareness
Mental Health First Aid or awareness
Safeguarding training
Working hours will be:
35 Hours across 5 days.
Region(s) - Scotland
City/Town – Inchinnan Estate
Office Location – Inchinnan – CITB, Inchinnan Industrial Estate, 4 Fountain Ave, Inchinnan, Renfrew PA4 9RQ
Departmental Grade - Team Member - TM3
Post Type - Permanent
Working Pattern - Full Time
Salary - £29,700 - £36,000 - Target salary for this role is £33,000.
CITB aims to lead the construction sector by example to ensure fairness, inclusion and respect for all. We seek to build a workforce that reflects Britain’s diverse population and people from under-represented groups are encouraged to apply for vacancies.
Our main objective is to create a culture that helps all of our customers strive towards a workforce that is reflective of today’s society.
This role is based at our National Construction College- Scotland, located at Inchinnan, Renfrew. This role is not suitable for home working.
About the role:
Would you like to be part of a team that helps shape a safe and supportive learning experience for our learners where no two days are the same?
Are you kind, caring, and compassionate, with the drive to make a difference to the lives and achievements of our learners?
Do you have a natural ability to care for the needs of others?
Do you have a positive attitude and ability to promote independence and personal development? Can you shape and enhance the positive behaviours and attitudes of our learners during their studies, promoting valuable work and life skills?
Are you a self-starter and motivator, actively seeking innovative methods to enhance the resilience and confidence of our learners?
You will provide support to all learners, focusing on individual health and welfare needs, including supporting learners with their mental health.
You will deliver a programme of positive activities to support personal development and enhance the learner experience. This may involve both on and off-site activities.
Are you confident, with a good understanding of how to work professionally with young people and adults. You will be supporting learners who stay away from home whilst studying with CITB.
You will work as part of a team of Welfare Officers, working closely with other teams across the College, liaising with parents/carers/employers and external agencies.
Safeguarding is a big part of the job, and we take it very seriously: you will play a key part in safeguarding our learners.
You will demonstrate great organisation and administration skills. You will be competent in managing your time, using a range of systems to accurately maintain welfare records. You will also complete administrative duties, such as compliance and Health & Safety records.
You will cover the duties of care for our learners, providing pastoral and safeguarding support to ensure their holistic well-being and welfare.
You will take responsibility for your own professional approach and commitment to the role, supporting and safeguarding learners to achieve their potential and gain valuable life, independence, and personal development skills.
Knowledge, Skills, Qualifications and Experience:
Experience of drug and alcohol awareness, including harm reduction strategies
Experience of mental health support
Good knowledge of health, safety and welfare
Great communication skills, with a good level of spoken and written English
Quick thinking, assertive and decisive
Competent to deal with emergencies, and with the capacity to remain calm whilst under pressure
Experience in conflict management and de-escalation interventions
Ability to demonstrate sound judgement making
Customer focused, with capability to manage the customer relationship
Experience of working in a training / education environment with young people
Competent use of the business’ IT systems
Passion and desire to improve the student experience
Self-motivated with the capability and confidence to work alone and independently, with minimal supervision
Ability to manage and prioritise own workload whilst juggling changing and competing demands
Possess good organisational skills
Ability to work with individuals in a non-judgmental and supportive manner
Maintain a sense of humour, especially when the going gets tough
Essential
Post holders will have good level of education, minimum 2 GCSEs (or equivalent) at a minimum grade 4 to include maths and English
Experience in working with 16+ age group preferably within in an education setting
IT literate and comfortable working with systems such as SharePoint and Microsoft Office
Excellent communication skills in both writing and orally
Able to deliver excellent customer service
Desirable
Youthwork experience/qualification
Counselling experience
Willing to undertake:
First aid at work and/or FREC 3
Health and Safety Awareness
Mental Health First Aid or awareness
Safeguarding training
Working hours will be:
35 Hours across 5 days.