Junior Sous Chef
Posting date: | 05 June 2025 |
---|---|
Salary: | Not specified |
Additional salary information: | £15.42 per hour plus various benefits |
Hours: | Full time |
Closing date: | 05 July 2025 |
Location: | CV7 7HR |
Company: | Forest of Arden Hotel Limited |
Job type: | Permanent |
Job reference: | 5fe7cb8199a241d4a72c |
Summary
Job Summary
A supervisory position that focuses on successfully accomplishing the daily objectives in the kitchen. Leads staff while personally assisting in all areas off the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and team member satisfaction while maintaining the operating budget.
Scope/Business Context
- A Full Time/ Part Time position based a The Forest of Arden Hotel and Country Club
- Number of Direct Reports – 3-6
- Titles of Direct Reports – Chef de Partie
Candidate Profile
Experience and Education:
- GCSE’s; 4 years’ experience in the culinary, food and beverage, or related professional area.
OR
- 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years’ experience in the culinary, food and beverage, or related professional area.
Skills and Knowledge:
- Cooking – Ability to prepare and present meals utilizing culinary principles, standards, techniques, and equipment (e.g., grilling, sauteing, broiling, baking, using decorative food displays, following recipes)
- Food Production and Presentation – Knowledge of techniques and equipment for preparing and presenting food products (both plant and animal) for consumption, including storage/handling techniques and sanitation standards.
- Number Facility – The ability to add, subtract, multiple, or divide quickly and correctly.
- Mathematics – Using mathematics to solve problems.
- Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
- Writing – Communicating effectively in writing as appropriate for the needs of the audience.
- Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Originality – The ability to come up with unusual or clever ideas about products, services, or situations, or to develop creative ways to solve a problem.
- Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Management Competencies:
- Adaptability – ability to effectively adjust to major changes in work tasks or the work environment.
- Aligning Performance for Success – Skilled at focusing and guiding other in accomplishing work objectives.
- Building a Successful Team – Skilled at building a cohesive team and facilitating goal accomplishment.
- Building Trust – Ability to interact with others in an honest, fair, and respectful way; giving others confidence in ones intentions and those of the organisation.
- Communication – Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
- Customer Focus – Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers’ needs/
- High Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.
- Planning and Organising – Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
- Problem Solving/Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.
Work Activities
- Demonstrating Leadership – Utilising interpersonal and communication skills to lead, influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Exceeding Customer Expectations – Providing services that are above and beyond for customer satisfaction and retention.
- Supervising Team Members – Supervising and managing team members. Managing all day-today operations. Understanding team member positions well enough to perform duties in team members absence.
- Developing and Building Teams – Encouraging and building mutual trust, respect, and co-operation among team members.
- Coaching and Developing Others – Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Managing Daily Operations of the Area or Department – Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Achieving/Exceeding Goals – Achieving and exceeding goals including performance goals, budget goals, team goals, etc.
- Communicating with Supervisors, Peers, or Subordinates – Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Training and Teaching Others – Identifying the educational needs of others, developing formal education or training programmes or classes, and teaching or instructing others.
- Modelling Appropriate Behaviours – Serving as a role model to demonstrate appropriate behaviours.
- Making Decisions and Solving Problems – Analysing information and evaluating results to choose the best solution and solve problems.
- Improving Service – improving service by communicating and assisting individuals to understand guests needs, providing guidance, feedback, and individual coaching when needed.
- Thinking Creatively – Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Organising, Planning, and Prioritising Work – Developing specific goals and plans to prioritise, organise, and accomplish your work.
- Maintaining Productivity Levels - Ensuring and maintaining the productivity level of team members.
Specific Duties
- Sets a positive example for guest relations.
- Maintains food handling and sanitation standards.
- Maintains all Forest of Arden hotel Limited food/kitchen standards as per SOPs and LSOPs
- Supervises daily shift operations.
- Ensures all team members have proper supplies, equipment, and uniform.
- Performs all duties of Culinary and related kitchen area team members in high demand times.
- Supervises staffing levels to ensure that guest service, operation needs, and financial objectives are met.
- Oversees production and preparation of culinary items.
- Ensures completion of assigned duties.
- Participates in the team member performance appraisal process, giving feedback as needed.
- Ensures team members keep their work areas clen and sanitary.
- Works with Restaurant and Banquet departments to coordinate service and timing of events and meals.
- Complies with loss prevention policies and procedures.
- Strives to improve service performance.
- Handles team member questions and concerns.
- Reports malfunctions in department equipment.
- Communicates performance expectations in accordance with job descriptions for each position.
- Purchases appropriate supplies and manages food and supply inventories according to budget.
- Handles guest problems and complaints seeking assistance from supervisor, as necessary.
- Communicates areas in need of attention to staff and follows up to ensure follow through.
- Empowers team members to provide excellent customer service within guidelines.
- Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
- Participates in an on-going team member recognition programme.
- Supports and assists with new menus, concepts and promotions for the Restaurant and Banquets.
- Conducts training when appropriate.
- Monitors team members progress towards meeting performance expectations.
- Attends and participants in all pertinent meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartmental).
- Leads shifts while personally preparing food items and executing requests based on required specifications.
- Prepares and cooks food of all types, either on a regular basis or for special guests or functions.
- Supervises and co-ordinates activities of cooks and workers engaged in food preparation.
- Checks the quality of raw and coked food products to ensure that standards are met.
- Assists in determining how food should be presented and creates decorative food displays.
Other
- Performs other related tasks as assigned by management.
- Complies with Forest of Arden Hotel Limited policies and procedures.
- Working hours as required to do you job but normally not less than your contracted hours.
- All Forest of Arden Hotel Limited policies on Cash, Key and all Controls are adhered to and followed consistently.
Proud member of the Disability Confident employer scheme