Receptionist - Grafton Suit
| Dyddiad hysbysebu: | 04 Mehefin 2025 |
|---|---|
| Cyflog: | £24,168.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24168.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 18 Mehefin 2025 |
| Lleoliad: | Stratford Upon Avon, CV37 6NX |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | B0374-25-0033 |
Crynodeb
The job description outlines the key duties expected to be performed in this role, however as the role evolves over time other duties may be added to the below, this will always be in discussion and agreement between the post holder and the management team. Greet and welcome all visitors. Escort patients to other areas as required. Provide a high quality first point of contact for the unit to all patients and callers, in person, by telephone and email. Receive appointment requests on behalf of consultants, and action as per departmental policy Maintain Consultants Electronic Diary Provide an administrative service to visiting consultants, printing and photocopying as needed Ensure all patient lists are fully updated onto the Patient Administration System, including any changes and on-the-day amendments, communication these where necessary as per agreed process Proactively seek and complete any missing information from referral/clinic lists prior to patient appointment Prepare note sets for patients, ensuring all relevant information is correct, assembled and appropriately labelled Responsible for monitoring the telephone in terms of voicemail, processing according to guidelines and ensure outgoing messages are correct. Produce invoices following departmental financial criteria. Take payments both in person and via the telephone, processing as per guidelines. Maintain a high level of communication between patients, consultants, colleagues and the wider team as required. Assist the PPUs marketing strategies by supporting the arrangement and facilitation of events as required Monitor and ensure that reception area is kept stocked, clean and tidy and projects a professional business image as required by the suite. Maintain accurate stock levels of all stationery and forms used within the Suite. Process bookings when required as per guidelines.