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Receptionist/Administrator

Job details
Posting date: 03 June 2025
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 30 June 2025
Location: Sevenoaks, TN13 3NT
Company: NHS Jobs
Job type: Permanent
Job reference: A5098-25-0000

Summary

Greet all patients and visitors professionally, both in person and on the phone. Answer incoming calls, diverting them as needed and taking messages. Handle general enquiries Use judgment to manage walk-in patients needing urgent help Address administrative queries and liaise with clinicians as necessary. Manage appointments (make, cancel, rearrange). Encourage patients to register for online services. Assist clinicians as required and arrange interpreters Ensure patient information is current Manage requests for medical reports and receipt of fees. Open and prepare the reception area at the start of the day. Ensure printers are stocked with prescription paper daily. Prepare clinical rooms at the beginning and end of the day. Maintain a tidy workspace and waiting area. Collaborate as a team and ensure effective handovers at shift end