Notice Processing Officer
| Posting date: | 03 June 2025 |
|---|---|
| Salary: | £15.86 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 02 July 2025 |
| Location: | Wembley, London, HA9 0FJ |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Brent 5269609 |
Summary
What's involved with this role:
Job Title: Notice Processing Officer
Ref: Brent 5269609
Pay rate: £15.86 per hour PAYE
The role:
You will assist the Notice Processing Manager in ensuring parking administration is carried out efficiently and effectively with prescribed timescales and service level agreements as well as assisting with the reduction of challenges.
Knowledge and experience of processing challenges and working within a parking department is essential for this role.
Key responsibilities:
Provide advice and information on parking legislation, policies, and related regulations to customers via phone and correspondence
Maintain records and filing systems, compile statistical data, and manage computer input and updates for parking services
Assess applications for parking permits, dispensations, and vouchers, ensuring eligibility and applying anti-fraud measures
Process payments, receipts, daily reconciliations, and manage incoming post and phone enquiries efficiently
Collaborate with internal teams and external bodies, assist with special projects, and work flexible hours to support service delivery
What the client is looking for:
Qualification in Parking Notice Processing
Proficient in using internal systems (e.g. Taranto)
Knowledge of Parking Legislation (TMA, RTRA)
Strong skills in MS Outlook, Word, Excel and PowerPoint
Experience in a customer-facing role
Proven ability to meet Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), including managing workloads and turnaround times
Excellent telephone manner
Skilled in reading, interpreting and responding to written correspondence
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
How to Apply:
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us
1
Job Ref: Brent 5269609
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.