Guest Relations Adviser
| Posting date: | 02 June 2025 |
|---|---|
| Salary: | £30,000 per year |
| Hours: | Full time |
| Closing date: | 02 July 2025 |
| Location: | Devon, South West England |
| Remote working: | On-site only |
| Company: | Juice Hospitality Ltd |
| Job type: | Permanent |
| Job reference: | 33374 |
Summary
Live-in accommodation available; if local, own transport essential
We are seeking a warm, professional, and enthusiastic Guest Relations Advisor to join our team at a prestigious coastal hotel in South Devon. This is an exciting opportunity to work in a stunning and unique setting, ensuring our guests receive exceptional service and memorable experiences.
Key Responsibilities:
-Act as the primary point of contact for guests, providing a warm welcome and personalised assistance
-Handle guest inquiries, requests, and concerns promptly and professionally
-Coordinate with other departments to ensure seamless guest experiences
-Assist with check-in and check-out processes, ensuring accuracy and efficiency
-Provide information about hotel services, local attractions, and activities
-Maintain a high level of guest satisfaction by anticipating and exceeding expectations
-Support the team in maintaining the hotel’s reputation for outstanding hospitality
Requirements:
-Previous experience in guest relations, customer service, or hospitality preferred
-Excellent communication and interpersonal skills
-Strong problem-solving abilities and a proactive approach to guest needs
-Professional demeanor with a genuine passion for delivering exceptional service
-Ability to work flexibly, including weekends, evenings, and holidays
-If local, own transport is essential due to the hotel’s unique coastal location
Benefits:
Competitive salary
-Live-in accommodation available (if required)
-Opportunity to work in a breathtaking coastal setting
-Supportive and friendly team environment
-Staff discounts and benefits
How to Apply: If you’re passionate about creating unforgettable guest experiences, we’d love to hear from you. Please send your CV and a brief cover letter, quoting reference 33374.
We are an equal opportunities employer and welcome applications from all suitably qualified individuals.
We are seeking a warm, professional, and enthusiastic Guest Relations Advisor to join our team at a prestigious coastal hotel in South Devon. This is an exciting opportunity to work in a stunning and unique setting, ensuring our guests receive exceptional service and memorable experiences.
Key Responsibilities:
-Act as the primary point of contact for guests, providing a warm welcome and personalised assistance
-Handle guest inquiries, requests, and concerns promptly and professionally
-Coordinate with other departments to ensure seamless guest experiences
-Assist with check-in and check-out processes, ensuring accuracy and efficiency
-Provide information about hotel services, local attractions, and activities
-Maintain a high level of guest satisfaction by anticipating and exceeding expectations
-Support the team in maintaining the hotel’s reputation for outstanding hospitality
Requirements:
-Previous experience in guest relations, customer service, or hospitality preferred
-Excellent communication and interpersonal skills
-Strong problem-solving abilities and a proactive approach to guest needs
-Professional demeanor with a genuine passion for delivering exceptional service
-Ability to work flexibly, including weekends, evenings, and holidays
-If local, own transport is essential due to the hotel’s unique coastal location
Benefits:
Competitive salary
-Live-in accommodation available (if required)
-Opportunity to work in a breathtaking coastal setting
-Supportive and friendly team environment
-Staff discounts and benefits
How to Apply: If you’re passionate about creating unforgettable guest experiences, we’d love to hear from you. Please send your CV and a brief cover letter, quoting reference 33374.
We are an equal opportunities employer and welcome applications from all suitably qualified individuals.