Reception Supervisor
| Posting date: | 30 May 2025 |
|---|---|
| Salary: | £28,500 per year |
| Hours: | Full time |
| Closing date: | 29 June 2025 |
| Location: | Devon, South West England |
| Remote working: | On-site only |
| Company: | Juice Hospitality Ltd |
| Job type: | Permanent |
| Job reference: | 36466 |
Summary
Offering an unforgettable experience for our guests. Join our team and be part of delivering world-class hospitality in a truly extraordinary environment.
The Role
We are seeking an enthusiastic and professional Reception Supervisor to lead our front-of-house team. As the first point of contact for our guests, you will ensure a warm welcome and seamless experience, while overseeing daily operations of the reception desk.
Key Responsibilities:
-Supervise and support the reception team, ensuring high standards of guest service.
-Handle guest inquiries, bookings, check-ins, and check-outs efficiently.
-Manage daily administrative tasks, including cash handling and shift reports.
-Train and mentor team members to maintain exceptional service standards.
-Resolve guest issues promptly and professionally to ensure satisfaction.
-Collaborate with other departments to ensure smooth hotel operations.
-Maintain a professional and welcoming atmosphere at all times.
About You
-Previous experience in a supervisory role within a hotel or hospitality environment.
-Excellent communication and interpersonal skills.
-Strong organizational and leadership abilities.
-Proficient in front office systems and booking software.
-A passion for delivering outstanding customer service.
-Ability to work flexibly, including weekends and evenings.
-Knowledge of the local area or luxury hospitality is a plus.
What We Offer
-Competitive salary of £28,500 per annum.
-Opportunity to work in a unique and prestigious location.
-Supportive team environment with opportunities for growth.
-Staff discounts on hotel services and dining.
-Access to training and development programs.
How to Apply
To apply, please send your CV us with the subject line "Reception Supervisor Application." We look forward to hearing from you!
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The Role
We are seeking an enthusiastic and professional Reception Supervisor to lead our front-of-house team. As the first point of contact for our guests, you will ensure a warm welcome and seamless experience, while overseeing daily operations of the reception desk.
Key Responsibilities:
-Supervise and support the reception team, ensuring high standards of guest service.
-Handle guest inquiries, bookings, check-ins, and check-outs efficiently.
-Manage daily administrative tasks, including cash handling and shift reports.
-Train and mentor team members to maintain exceptional service standards.
-Resolve guest issues promptly and professionally to ensure satisfaction.
-Collaborate with other departments to ensure smooth hotel operations.
-Maintain a professional and welcoming atmosphere at all times.
About You
-Previous experience in a supervisory role within a hotel or hospitality environment.
-Excellent communication and interpersonal skills.
-Strong organizational and leadership abilities.
-Proficient in front office systems and booking software.
-A passion for delivering outstanding customer service.
-Ability to work flexibly, including weekends and evenings.
-Knowledge of the local area or luxury hospitality is a plus.
What We Offer
-Competitive salary of £28,500 per annum.
-Opportunity to work in a unique and prestigious location.
-Supportive team environment with opportunities for growth.
-Staff discounts on hotel services and dining.
-Access to training and development programs.
How to Apply
To apply, please send your CV us with the subject line "Reception Supervisor Application." We look forward to hearing from you!
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.