English
| Dyddiad hysbysebu: | 30 Mai 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Mehefin 2025 |
| Lleoliad: | Derby, Derbyshire, DE74 2BB |
| Cwmni: | Kuehne + Nagel |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | req128398_1748615635 |
Crynodeb
English | United Kingdom | req128398
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location - based from our East Midlands Gateway office, you'll be covering the Midlands area of the UK.
YOUR ROLE
Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, you'll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
YOUR RESPONSIBILITIES
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YOUR SKILLS AND EXPERIENCES
- Demonstrable experience in a similar environment is expected
- Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environments and knowledge of standard service systems device support and configuration, including data and systems recovery
- An understanding of modern network topologies and technologies including commercial telephony systems as well as fundamental awareness of hardware and software security tools; including RF/Wireless device lockdown; patch management and endpoint analysis
- Knowledge of current standard applications and specific IT Infrastructure application support processes required to enable the business function
- Strong communication skills at all levels and a strong customer focus - see the customer (user) as a priority
- An analytical approach with an ability to troubleshoot and resolve all IT issues, work proactively and pre-empt issues before escalation
- Able to work autonomously as well as being an enthusiastic team player
#LI-DM1
GOOD REASON TO JOIN
If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
ABOUT KUEHNE+NAGEL
With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
Dijana Mihic
+49 (0)304036371605