Care Support Manager
| Dyddiad hysbysebu: | 30 Mai 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Mehefin 2025 |
| Lleoliad: | Essex, CO4 9QB |
| Cwmni: | Care UK Plc |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 15223.20250530 |
Crynodeb
Are you looking for a new challenge and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 160 care homes across the United Kingdom. We are seeking an enthusiastic Care Support Manager to join our vibrant and dedicated team.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we are on a mission to find exceptional talent to join us on our journey.
The role: The Care Support Manager will have ownership of the Care Support Team, supporting the operations team with their occupancy targets.
Key Responsibilities:
Ensuring that all key customers, including teams within Care UK homes and relatives receive excellent customer service.
To support operations in achieving their occupancy targets
Making sure deadlines are met without delay
Meeting our SLAs and highlight any risks to the Shared Services Manager
Conducting Day 1 of the induction for new recruits and ensure the code of conduct is signed
Hold monthly divisional meetings with the Team Leaders and their teams
To support the Team Leaders in achieving their targets and objectives; providing support in areas such as coaching and delivering feedback
The key point of contact for the Sales and Marketing teams, as well as HMs, RDs and ODs for any queries
Providing weekly and monthly reporting to the Shared Services Manager
Ensuring there is a positive team culture
What We're Looking For:
Track record in delivering a proactive and customer focused service.
Ability to plan workload and prioritise tasks.
Capacity to successfully interact with all stakeholders and provide excellent progress reports
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you are ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we are on a mission to find exceptional talent to join us on our journey.
The role: The Care Support Manager will have ownership of the Care Support Team, supporting the operations team with their occupancy targets.
Key Responsibilities:
Ensuring that all key customers, including teams within Care UK homes and relatives receive excellent customer service.
To support operations in achieving their occupancy targets
Making sure deadlines are met without delay
Meeting our SLAs and highlight any risks to the Shared Services Manager
Conducting Day 1 of the induction for new recruits and ensure the code of conduct is signed
Hold monthly divisional meetings with the Team Leaders and their teams
To support the Team Leaders in achieving their targets and objectives; providing support in areas such as coaching and delivering feedback
The key point of contact for the Sales and Marketing teams, as well as HMs, RDs and ODs for any queries
Providing weekly and monthly reporting to the Shared Services Manager
Ensuring there is a positive team culture
What We're Looking For:
Track record in delivering a proactive and customer focused service.
Ability to plan workload and prioritise tasks.
Capacity to successfully interact with all stakeholders and provide excellent progress reports
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you are ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!