Metering Service Advisor
| Dyddiad hysbysebu: | 28 Mai 2025 |
|---|---|
| Cyflog: | £14.79 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Mehefin 2025 |
| Lleoliad: | Cardiff, Cardiff, CF23 8AU |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Carbon60 |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | BBBH162865_1748436478 |
Crynodeb
METERING SERVICE ADVISOR
Carbon60 are looking to recruit a Metering Service Advisor to work for a large utilities company based in Cardiff.
ROLE: Metering Service Advisor
SALARY: £14.79 p/h, circa £28,400 per annum (PAYE)
JOB TYPE: 3 months with extension likely
LOCATION: Pontprennau, Cardiff Gate (CF23)
HOURS: Full time, 37 hours, Monday to Friday
WORKING PATTERN: Hybrid working - currently 2 days in the office and 3 days at home. This is NOT a fully remote position.
THE ROLE:
- Enter meter readings accurately into internal systems.
- Work extensively with spreadsheets to manage and analyse data.
- Support efforts to improve metering performance metrics.
- Handle technical and flow-based processes involving communication with third parties.
- Send and track data flows related to metering queries.
- Make outbound calls to customers and third parties to resolve issues.
- Respond to inbound customer queries as required.
- Collaborate with internal teams to ensure data accuracy and timely query resolution.
THE SUCCESSFUL CANDIDATE:
- Utilities background is desirable.
- Excellent phone manner and good working knowledge of Microsoft Office packages, (Word and Excel) is essential.
- Previous experience of working within a Customer Service environment.
- Strong analytical and problem-solving abilities.
- Excellent verbal and written communication skills.
- Training will be provided.
Application by CV or call Paloma Lopez at Carbon60 on 07767 246 863.
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.