BHR PCN Health Care Assistant

Dyddiad hysbysebu:	28 Mai 2025
Cyflog:	£20,330 i £22,549 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£20330 - £22549 a year
Oriau:	Llawn Amser
Dyddiad cau:	18 Mehefin 2025
Lleoliad:	Leeds, LS14 1HX
Cwmni:	NHS Jobs
Math o swydd:	Cytundeb
Cyfeirnod swydd:	U0053-25-0025

Crynodeb

Responsibilities Collaborative care and support planning reviews for patient population Engaging patients in the population group to attend and participate in Collaborative care and support planning reviews Working differently with patient to participate and access services that have mental health conditions that impact of living with a long-term condition. Building capacity to reach morepatientseven when resources are stretched. Contactpatientson their preferred channel for maximum engagement, through Email, phoning or SMS.Make it easier forpatients to accessinformation about their health. The involvement of individualpatientsin their owncare; The involvement of users and carers in personalised care planning when appropriate. Scheduling patient appointments or other procedures Assist in and perform routine tasks related to patient care as directed Standardised Operational Procedures for Collaborative care and support planning reviews Maintain and clean equipment used by the nurses and GPs according to the practice Infection Control Policy Recording heights, weights, blood pressure and other measurements of patients as required Obtaining specimens e.g. urine, testing, as instructed and completing appropriate laboratory forms Carry out phlebotomy duties and prepare blood samples and forms for transporting to the appropriate laboratory Carry out ECGs Maintain accurate records, utilising IN & T where appropriate, ensuring the senior nurse on duty is advised of potential problems or errors within the range of assigned tasks Ensuring records are available and complete prior to patient appointment Ensuring documents, forms and consents are completed prior to and after treatments Co-ordinating appointments and follow-up appointments Sign posting and navigation patients to appropriate support services via care coordination hub Preparation of treatment plan and explanation of treatment plans to patients, and dealing with patient questions Following up patient decisions on treatments where these are not initially taken up Providing lifestyle advice to patients, making any necessary referrals within the practice Participating in the administrative and professional responsibilities of the practice team Ensuring accurate and legible notes of all consultations and treatments are recorded in patients notes Ensuring accurate completion of all necessary documentation associated with patient health care and registration with the practice Attending and participating in PCN meetings as required Ordering and display of Health Promotion materials Skills High degree of organisation and effective time management Effective and professional communication skills Customer or patient service experience in a medical or dental environment IT competencies, including database use, Word and Excel, with some project management skills and a knowledge of clinical software packages In-depth knowledge of dental or medical practices, treatments, procedures and plans Committed to patient care and able to empathise with a wide variety of patients General The role holder will be expected to assist clinical personnel in the care of practice patients to include treatment, preventative care, screening and patient education. The post will also include some administrative duties. A uniform and name badge must be worn at all times, which will be supplied by the PCN. The role holder will act as a focal point of communication between patients, and other clinical and non-clinical members of the practice. Special requirements for the post An ability to use own judgement, resourcefulness, common sense and local knowledge to respond to patients enquiries and requests while adhering to practice limitations An understanding and acceptance of own capabilities and awareness of own limitations Ability to work without direct supervision and determine own workload priorities Basic keyboard and computer skills Flexibility of working hours Excellent communication skills Own vehicle as moving to different general practices and home visits will also be an expectation. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety: The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control, as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include but will not be limited to: Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory/contractual/professional requirements, and good practice guidelines Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff Responsible for hand hygiene across the practice Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiating and managing the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand-cleansing facilities, wipes etc. are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate. Safe management of sharps procedures, including training, use, storage and disposal Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial/corrective action where needed or escalation to responsible management Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas generally clean and sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers Undertaking periodic infection control training (minimum twice annually) Routine management of own team / team areas, and maintenance of work space standards Waste management, including collection, handling, segregation, container management, storage and collection Spillage control procedures, management and training Decontamination control procedures, management and training, and equipment maintenance Maintenance of sterile environments Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/professional development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance, and demonstrating skills and activities to others who are undertaking similar work