Health & Wellbeing Coach / Smoking Cessation Advisor

Dyddiad hysbysebu:	23 Mai 2025
Cyflog:	£27,500.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£27500.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	08 Mehefin 2025
Lleoliad:	Southampton, SO15 3JD
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	W0004-25-0000

Crynodeb

Overall purpose of the role Health and Wellbeing Coaches / Smoking Cessation Advisors are a key part of our Primary Care Network multidisciplinary team. They work alongside our integrated team of Social Prescribers, Peer Support Workers, Mental Health Practitioners and Care Coordinators to provide an all-encompassing approach to personalised care and promote and embed the personalised care approach across the PCN. Health and Wellbeing Coaches / Smoking Cessation Advisors support people to take pro-active steps to improve the way they manage their physical and mental health conditions, based on what matters to them. They support people to develop their knowledge, skills and confidence to improve their health outcomes and quality of life. Health coaches do this by coaching and motivating patients through multiple sessions to identify their needs, set goals, and supporting patients to achieve their personalised health and care plan objectives. Health and Wellbeing Coaches / Smoking Cessation Advisors manage and prioritise a caseload, according to the needs, priorities and support required by individuals in the caseload. They identify when a persons needs are beyond the scope of the health and wellbeing coach role and refer them back to other health professionals or organisations. Role description Key responsibilities: Manage and prioritise a caseload, in accordance with the health and wellbeing needs of the population through taking an approach that is non-judgemental, based on strong communication and negotiation skills, while considering the whole person when addressing existing issues. Provide personalised support to individuals, their families, and carers to support them to be active participants in their own healthcare; empowering them to manage their own health and wellbeing and live independently through: Coaching and motivating patients through multiple sessions to identify their needs, set goals, and supporting patients to achieve their personalised health and care plan objectives. Supporting the delivery of smoking cessation services for PCN patients, offering a safe space and structured reviews to support patients on their smoke free journey. Providing interventions such as self-management education and peer support. Supporting patients to establish and attain goals that are important to the patient. Supporting personal choice and positive risk taking while ensuring that patients understand the accountability of their own actions and decisions, thus encouraging the proactive prevention of further illnesses. Working in partnership with the social prescribing service to connect patients to community-based activities which support them to take increased control of their health and wellbeing Increasing patient motivation to self-manage and adopt healthy behaviours. Where required and as appropriate, refer people onwards to other health professionals within the PCN. Utilise existing IT and MDT channels to screen patients, with an aim to identify those that would benefit most from health coaching. Establish strong working relationships with GPs and practice teams and work collaboratively with other Health and Wellbeing Coaches, Mental Health Practitioners, Care Coordinators and Social Prescribers, supporting each other, respecting each others views and meeting regularly as a team. Act as a champion for health coaching as a part of the PCNs personalised care offer for patients and organisations. Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner. Key tasks: Meet people on a one-to-one or group consultation basis, by phone, video conference or face-to-face. Give people time to tell their stories and focus on what matters to me. Build trust and respect with the person, providing non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets. Use a structured framework/model approach to coach individuals across a series of sessions to: identify whats important to them; set personal goals and appropriate steps; build skills and confidence to achieve goals; and use problem-solving to work through challenges. Work with the principles of self-management to actively support: Shared decision making with healthcare professionals. Effective engagement with personalised health and care plans. Proactive engagement with self-management education and peer support. Proactive engagement with social prescribing, connecting people to community-based activities which support their health and wellbeing. Proactive engagement with individually sourced activities and support. Access to a care-coordinator and/or a personal health budget, where needed. Helping people to understand their activation level when engaging with their health and wellbeing. Work sensitively with people, their families and carers where appropriate, to gather key information, enabling tracking of the impact of health and wellbeing coaching on their health and wellbeing. Encourage people, their families and carers to provide feedback and to share their stories about the impact of health coaching on their lives. Support referral organisations to provide appropriate information about the person they are referring. Provide appropriate feedback to referral agencies about the people they referred. Key Result Areas: Improved health and quality of life and mortality rates Increased patient satisfaction Fewer primary care consultations A decrease in the use of wider hospital resources Increased awareness of non-health interventions General Responsibilities of All Employed Staff: Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures, policies and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal and professional development: The post-holder will participate in any training programme implemented by Southampton West PCN Limited as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members and with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate