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Business Development Lead – Middle East and Africa
| Dyddiad hysbysebu: | 23 Mai 2025 |
|---|---|
| Cyflog: | £82,462.00 i £93,773.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £82462.00 - £93773.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Mehefin 2025 |
| Lleoliad: | London, SW3 6NP |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | C9196-25-0951 |
Crynodeb
Patient/customer care (both direct and indirect) To be accountable to the Associate Director - Private Patients and Head of Marketing and Business Development for business opportunities and growth in the UK private healthcare. Ensure that referrers including GPs are aware of the structure and function of services in the hospital and how to facilitate the referral process Ensure that effective working practices and customer values are maintained, which enable the patients journey throughout the private patient episode to be smooth running and an experience matching the levels expected with the Private Patient business. Maintain good working relationships with key stakeholders e.g. GPs, Insurance companies, consultants, external organisations and act upon any concerns raised in an appropriate and timely manner. Own senior level relationships with key customers/prospects and personally lead and/or close key negotiations e.g. GPs, insurance companies, etc Accountable for ensuring consistent management of insurance contracts and related queries or issues, involving legal advisors as appropriate. Working with all relevant Trust departments to review and approve changes to contracts, comply with contract terms or to respond to issues raised by insurers. Support Finance team to undertake annual pricing uplift with all contracted insurers. To act as a point of contact for GPs and consultants for any issues not resolved by front line staff, with awareness of the high expectations and potential demands of fee-paying patients. To be aware of potential confrontational situations with potentially irate patients and referrers, and the ability to diffuse such situations in a sympathetic and understanding manner. Business development Write, present, and implement of the annual Strategy for the Business Development function for the UK business and Far East markets. To promote the Private Patient Business and be aware of new marketing opportunities at all times within the national marketplace and be responsible for developing and managing these opportunities to delivery. Work with the to the Associate Director - Private Patients and Head of Marketing and Business Development to deliver the financial objectives through the development new sales or business development initiatives. Leverage referral channels alternatives (Private patient business and other web sites, Introducers etc.) Ensure regular communication with referral source e.g. GPs local organization, and external consultants take place. Liaise with government bodies, Chambers of Commerce and other international trade organisations to identify and respond to business opportunities Plan and coordinate visits to key countries, traveling with consultants to key countries to engage with new and existing contacts and follow up opportunities in those markets. Project management Responsible for the planning, managing and overseeing to completion strategic Business Development projects within UK markets. Support networking between Consultants and referrers to foster a referral ecosystem between specialties which will include various event formats and collaborations. Adopt creative and innovative approaches for solving problems during the course of the project. Collate information to respond to opportunities and wrote proposals for various requests, briefs and tenders> Present on key RB&HH service offerings, tailoring this as relevant to the audience in question, whether UK or international. Manage and lead GP liaison team To manage and lead the GP liaison team, who are to engage with local GP practices in agreed target areas with high potential to refer private patients and diagnostics. Oversee the establishment of, and routinely review, the target areas to be covered by the GP liaison officers Ensure the GP liaison officers undertake regular communication with referral source e.g. GPs local organization, and external consultants take place. Monitor engagement activity and outcomes of the GP liaison officer visits and activities Encourage strategic partnerships and collaborations in primary care Improve GP referral tracking within Compucare (for private practices) and liaise with finance to establish monthly reporting Oversee coordinated GP email communications are sent to the GP database Ensure that GPs are aware of the structure and function of services in the hospital and how to facilitate the referral process. Oversee the GP liaison team to deliver a structured programme of GP educational events (in various formats, including in person or online, as appropriate) Identify, develop and oversee the roll out of strategic GP campaign messaging Liaise with Marketing to develop GP marketing materials in line with the strategy and business objectives Responsibility for the management of expenses and mileage claims