Customer Contact Advisor
| Posting date: | 21 May 2025 |
|---|---|
| Salary: | £30,000 per year |
| Hours: | Full time |
| Closing date: | 20 June 2025 |
| Location: | Oldham, North West, BL8 2AH |
| Company: | Perfect Placement UK Ltd |
| Job type: | Permanent |
| Job reference: | 56748759 |
Summary
Customer Service/Sales Advisor Needed near Oldham Location:
- Working Hours: Monday to Friday, 8am – 5:30pm (NO WEEKENDS)
- Salary: Competitive basic + performance-based bonuses
Our client, a highly regarded independently owned specialist service centre, is looking for a Customer Service/Sales Advisor to join their friendly customer contact team. This is a fantastic opportunity to work within a supportive, close-knit environment that prides itself on delivering top-tier customer experience.
This role is based in their busy call centre, handling booking and quotation enquiries from customers both new and existing. You'll be a key part of a customer-focused operation where your communication skills and positive attitude will truly shine.
Key Responsibilities:
- Handle incoming customer calls to book vehicle services and provide quotations
- Offer friendly and informative support to customers throughout the booking process
- Convert enquiries into bookings through excellent customer service and product knowledge
- Accurately input and manage booking details in the system
- Provide support to service advisors and workshop colleagues as required
- Ensure a high level of customer satisfaction and follow-up where necessary
What We’re Looking For:
- Previous experience in a customer service or sales advisor role (automotive experience a bonus but not essential)
- Excellent telephone manner and communication skills
- Ability to work efficiently in a fast-paced environment
- Strong organisational skills and attention to detail
- Positive attitude and willingness to be a proactive team member
If this Customer Service/Sales Advisor role interests you and you would like to know more about it, or other automotive vacancies in your area, please contact Paul Martin at Perfect Placement UK Ltd.
- Working Hours: Monday to Friday, 8am – 5:30pm (NO WEEKENDS)
- Salary: Competitive basic + performance-based bonuses
Our client, a highly regarded independently owned specialist service centre, is looking for a Customer Service/Sales Advisor to join their friendly customer contact team. This is a fantastic opportunity to work within a supportive, close-knit environment that prides itself on delivering top-tier customer experience.
This role is based in their busy call centre, handling booking and quotation enquiries from customers both new and existing. You'll be a key part of a customer-focused operation where your communication skills and positive attitude will truly shine.
Key Responsibilities:
- Handle incoming customer calls to book vehicle services and provide quotations
- Offer friendly and informative support to customers throughout the booking process
- Convert enquiries into bookings through excellent customer service and product knowledge
- Accurately input and manage booking details in the system
- Provide support to service advisors and workshop colleagues as required
- Ensure a high level of customer satisfaction and follow-up where necessary
What We’re Looking For:
- Previous experience in a customer service or sales advisor role (automotive experience a bonus but not essential)
- Excellent telephone manner and communication skills
- Ability to work efficiently in a fast-paced environment
- Strong organisational skills and attention to detail
- Positive attitude and willingness to be a proactive team member
If this Customer Service/Sales Advisor role interests you and you would like to know more about it, or other automotive vacancies in your area, please contact Paul Martin at Perfect Placement UK Ltd.