Service Delivery Apprentice (International Freight Forwarding Specialist Level 3)
| Dyddiad hysbysebu: | 20 Mai 2025 |
|---|---|
| Cyflog: | £17,500 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Mehefin 2025 |
| Lleoliad: | Paisley, Renfrewshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Seetec |
| Math o swydd: | Prentisiaeth |
| Cyfeirnod swydd: | Ligentia |
Crynodeb
Qualification: International Freight Forwarding Specialist Level 3
18 month programme
Expected start date: 1 September 2025
You will support the global operation by providing support in all aspects on behalf of the International Freight Forwarding Division. You will develop skills in receiving shipping orders and arranging/monitoring progress from point of origin to final delivery, developing experience, ensuring all contractual obligations and service levels are met.
As an apprentice with Ligentia, in addition to formal training, you will gain real hands-on experience in the following areas:
• principles of International shipping (e.g. Incoterms).
• key import and export procedures
• networking by interacting with Global offices.
• customer service skills.
• HM Custom’s procedures in relation to the importation of goods from outside of the EU.
• Liaison with shipping lines / airlines and transport providers for cost and routing information.
• basic consignment profit and loss.
• IT systems and how they support the operation.
• Making and submitting electronic import, export and transit Customs declarations for consignments moving by air, road and ocean freight.
• Provide project coordinators with advice on Customs requirements and procedures to help ensure compliance with Customs regulations.
• Preparation of customs documentation for import and export consignments moving by air, road and ocean freight.
• Review new job requests, identifying and allocating the required Shipping team resources.
• Advising project coordinators of available flights/vessels, routes, freight rates and ancillary charges and recommend the best option.
• Negotiation with freight carriers, establishing freight rates and service levels, making freight bookings and ensuring that the needs of our clients are met.
• Liaising with project coordinators and other departments – transport, warehouse, packing, finance - to ensure the smooth running of jobs.
• Develop relationship with allocated customers
• Ensures all customer enquiries are responded to promptly and professionally.
• Adhere to Customs Compliance procedures and documentation
• Ensure each ‘Job File’ is fully and accurately completed reflecting all commercially relevant information and services provided
• Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
• Liaise with Transport & Warehouse teams on shipment or airfreight planning and coordination
• Liaise directly with overseas offices on shipment or airfreight planning and coordination.
You will support the global operation by providing support in all aspects on behalf of the International Freight Forwarding Division.
You will become skilled in receiving shipping orders and arranging/monitoring the progress from point of origin to final delivery, developing experience, ensuring all contractual obligations and service levels are met.
Your Training Plan:
On-the-job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement the apprenticeship English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours of off-the-job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.We’re one team, one company.
Our diverse team is what makes us strong. We succeed because we connect, communicate and collaborate as one global team.
We’re seriously responsible - We consciously plan our actions to achieve our goals, taking particular care to do this in a way that supports sustainability. We have high standards, and we hold ourselves to account.
18 month programme
Expected start date: 1 September 2025
You will support the global operation by providing support in all aspects on behalf of the International Freight Forwarding Division. You will develop skills in receiving shipping orders and arranging/monitoring progress from point of origin to final delivery, developing experience, ensuring all contractual obligations and service levels are met.
As an apprentice with Ligentia, in addition to formal training, you will gain real hands-on experience in the following areas:
• principles of International shipping (e.g. Incoterms).
• key import and export procedures
• networking by interacting with Global offices.
• customer service skills.
• HM Custom’s procedures in relation to the importation of goods from outside of the EU.
• Liaison with shipping lines / airlines and transport providers for cost and routing information.
• basic consignment profit and loss.
• IT systems and how they support the operation.
• Making and submitting electronic import, export and transit Customs declarations for consignments moving by air, road and ocean freight.
• Provide project coordinators with advice on Customs requirements and procedures to help ensure compliance with Customs regulations.
• Preparation of customs documentation for import and export consignments moving by air, road and ocean freight.
• Review new job requests, identifying and allocating the required Shipping team resources.
• Advising project coordinators of available flights/vessels, routes, freight rates and ancillary charges and recommend the best option.
• Negotiation with freight carriers, establishing freight rates and service levels, making freight bookings and ensuring that the needs of our clients are met.
• Liaising with project coordinators and other departments – transport, warehouse, packing, finance - to ensure the smooth running of jobs.
• Develop relationship with allocated customers
• Ensures all customer enquiries are responded to promptly and professionally.
• Adhere to Customs Compliance procedures and documentation
• Ensure each ‘Job File’ is fully and accurately completed reflecting all commercially relevant information and services provided
• Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
• Liaise with Transport & Warehouse teams on shipment or airfreight planning and coordination
• Liaise directly with overseas offices on shipment or airfreight planning and coordination.
You will support the global operation by providing support in all aspects on behalf of the International Freight Forwarding Division.
You will become skilled in receiving shipping orders and arranging/monitoring the progress from point of origin to final delivery, developing experience, ensuring all contractual obligations and service levels are met.
Your Training Plan:
On-the-job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement the apprenticeship English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours of off-the-job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.We’re one team, one company.
Our diverse team is what makes us strong. We succeed because we connect, communicate and collaborate as one global team.
We’re seriously responsible - We consciously plan our actions to achieve our goals, taking particular care to do this in a way that supports sustainability. We have high standards, and we hold ourselves to account.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.