Patient Pathway Coordinator - Acute Medicine | Epsom and St Helier University Hospitals NHS Trust
| Posting date: | 20 May 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £31,081 - £33,665 pa incl HCAS Outer pro rata |
| Hours: | Full time |
| Closing date: | 19 June 2025 |
| Location: | London, SM5 1AA |
| Company: | Epsom and St Helier University Hospitals NHS Trust |
| Job type: | Permanent |
| Job reference: | 7171904/343-7171904-FM-SC |
Summary
This is an exciting time to join the Acute Internal Medicine team at Epsom & St Helier Hospitals. Based at St Helier Hospital, we are looking for a motivated, dynamic and enthusiastic individual to join our team to manage the administrative processes of patient pathways, ensuring a smooth and efficient service for patients throughout their treatment.
This is a faced paced environment which includes inpatient and outpatient patient activity. The successful candidate will be dynamic and organised, take responsibility to manage their workload and effectively support the provision of high quality care.
The purpose of this post is to actively manage the administrative processes of patient pathways, ensuring a smooth and efficient service for patients throughout their treatment by the the service. The role will also provide an effective administration service to the multidisciplinary team.
Reporting to the Service Manager the post holder will be the point of contact for all administrative and clerical issues relating to a patient’s care pathway, tracking and supporting patients from referral to treatment &/or discharge. This will include administrative tasks related to both inpatient and outpatient activity.
The role will require effective communication and collaboration with other services and teams, manage and support queries from patients, clinicians and fellow staff. Excellent telephone skills and good IT proficiency will be essential in helping with day-to-day duties.
If you are solution-focused, good at prioritising and motivated to improve the patient experience, this could be the role for you!
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
This advert closes on Tuesday 3 Jun 2025