Programme Administrator
| Posting date: | 20 May 2025 |
|---|---|
| Salary: | £27,644 to £31,637 per year |
| Hours: | Full time |
| Closing date: | 12 June 2025 |
| Location: | Roehampton, South West London |
| Remote working: | Fully remote |
| Company: | University of Roehampton |
| Job type: | Permanent |
| Job reference: | RU04746 |
Summary
Main purpose of the job:
As part of the Academic Services team, the Programme Administrator’s primary focus is:
To undertake administration relating to the student academic experience including induction, enrolment, attendance, assessment, and retention activities.
Provide excellent customer service to students and other stakeholders.
Ensure academic programmes are administered in line with the Academic Regulations and that all relevant activities are completed in line with University processes and within required deadlines.
Programme Administrators work as a service focused professional team, liaising closely with academic and professional services contacts across the University to provide a consistent and responsive customer service to students, academic colleagues, and external partners. Excellent communication and organisational skills are essential in order to co-ordinate services across central services such as Registry, Admissions and the Academic Office and provide excellent service to all of the University’s students.
Main duties and responsibilities:
To administer academic programmes with a consistent and robust approach whilst adhering to University Academic Regulations and processes.
To provide excellent customer service, handling enquiries relating to academic programmes, maintaining a sound knowledge of the Academic Regulations and offering advice and guidance to staff and students.
To support validation processes for new or existing programmes and ongoing robust management of programmes by working closely with university central services such as Registry, Timetabling and the Academic office.
An understanding of the academic regulations and to follow University policies and procedures.
Take an active role in all aspects of the student administration experience including pre-registration, enrolment and induction activities, attendance monitoring, and assessment, retention activities.
Co-ordinate programme assessment including producing the assessment calendar, submissions, production of grade sheets and servicing Assessment Boards. Liaison with academic colleagues and key stakeholders (external examiners, collaborative partners, etc.).
Organise and service Assessment Boards and Academic School meetings as required including all related administration activities.
Gather and disseminate information as requested by Managers and Academic colleagues.
Volunteer at University Open Days and Graduation Ceremonies.
Undertake all required administration and co-ordination activities associated with the role.
Undertake any other requirements commensurate with the seniority of the post/as required by your line manager or the Head of Department.
As part of the Academic Services team, the Programme Administrator’s primary focus is:
To undertake administration relating to the student academic experience including induction, enrolment, attendance, assessment, and retention activities.
Provide excellent customer service to students and other stakeholders.
Ensure academic programmes are administered in line with the Academic Regulations and that all relevant activities are completed in line with University processes and within required deadlines.
Programme Administrators work as a service focused professional team, liaising closely with academic and professional services contacts across the University to provide a consistent and responsive customer service to students, academic colleagues, and external partners. Excellent communication and organisational skills are essential in order to co-ordinate services across central services such as Registry, Admissions and the Academic Office and provide excellent service to all of the University’s students.
Main duties and responsibilities:
To administer academic programmes with a consistent and robust approach whilst adhering to University Academic Regulations and processes.
To provide excellent customer service, handling enquiries relating to academic programmes, maintaining a sound knowledge of the Academic Regulations and offering advice and guidance to staff and students.
To support validation processes for new or existing programmes and ongoing robust management of programmes by working closely with university central services such as Registry, Timetabling and the Academic office.
An understanding of the academic regulations and to follow University policies and procedures.
Take an active role in all aspects of the student administration experience including pre-registration, enrolment and induction activities, attendance monitoring, and assessment, retention activities.
Co-ordinate programme assessment including producing the assessment calendar, submissions, production of grade sheets and servicing Assessment Boards. Liaison with academic colleagues and key stakeholders (external examiners, collaborative partners, etc.).
Organise and service Assessment Boards and Academic School meetings as required including all related administration activities.
Gather and disseminate information as requested by Managers and Academic colleagues.
Volunteer at University Open Days and Graduation Ceremonies.
Undertake all required administration and co-ordination activities associated with the role.
Undertake any other requirements commensurate with the seniority of the post/as required by your line manager or the Head of Department.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.