SLLC 1464 - Visitor Services Officer - 424533
Dyddiad hysbysebu: | 19 Mai 2025 |
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Cyflog: | £31,096.00 i £31,954.00 bob blwyddyn |
Oriau: | Llawn Amser |
Dyddiad cau: | 01 Mehefin 2025 |
Lleoliad: | Hamilton, ML3 7UE |
Cwmni: | South Lanarkshire Council |
Math o swydd: | Parhaol |
Cyfeirnod swydd: | 424533 |
Crynodeb
Location: Chatelherault Country Park, Ferniegair, Hamilton
Hours: 35 hours per week
Shift Pattern:
Week 1: Monday, Tuesday, Wednesday, Thursday, Saturday and Sunday.
Week 2: Tuesday, Wednesday, Thursday and Friday.
Core hours are from 7.30am until 5.30pm, to meet the needs of the service you may be required to work outwith these times for special events and functions.
Salary Band: £31,096 - £31,954
Duration: Permanent
Job Profile: Click here to view
South Lanarkshire Leisure and Culture are looking to recruit a Visitor Services Officer to join their busy team at Chatelherault Country Park. The Park has 500 acres of countryside and woodland and over ten miles of routed pathways. It features an adventure playground, picnic facilities and is home to a listed 18th century hunting lodge. From the hunting lodge we operate our gift shop, café and visitor centre which can host major events, corporate events, weddings and much more.
The successful candidate will be responsible for the day-to-day duty management of the venue and must have a proven track record of supervising and overseeing all operational aspects of the building including café, site and park operations, legislative compliance, health and safety and a knowledge of various IT packages.
You must have experience of staff supervision, payroll, absence monitoring, staff development and team briefings, as well as the ability to demonstrate good communication and organisational skills and previous experience of working within a customer focussed organisation.
The ability to lead a team in a motivated and enthusiastic manor is essential to the requirements of the post.
APPLICATION QUESTION
When completing the application process please ensure that you cover the following area:
Our visitor service officer controls the day to day running of the facility, we can also be very busy with corporate bookings, functions, and events. Can you give an example of a time where you have had to supervise multiple events and how did you stay organized, prioritize tasks, and ensure everything ran smoothly?
South Lanarkshire Leisure and Culture SCIO is a Scottish charitable incorporated organisation responsible for the delivery of leisure and cultural activities on behalf of South Lanarkshire Council.
As an employee of South Lanarkshire Leisure and Culture SCIO, you would also receive a wide range of benefits including:
- Enrolment in award winning local government pension scheme
- Up to 33 days annual leave which will be calculated into hours on commencement of the role.
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
- Employee Discounts – including discounts at the cinema
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
Please Apply online - All correspondence will be via your email address
Foreign Police Check - Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable if you have lived or worked for 3 months or more (consecutively) abroad in the last 10 years.
Equal Opportunities and Armed Forces Community Covenant
South Lanarkshire Leisure and Culture is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.
South Lanarkshire Leisure and Culture is committed to providing support to members of the armed forces, veterans and their families which is set out in the British Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
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