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Waiting List & Procedures Clerk

Manylion swydd
Dyddiad hysbysebu: 16 Mai 2025
Cyflog: £24,625.00 i £25,674.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: £24625.00 - £25674.00 a year
Oriau: Llawn Amser
Dyddiad cau: 26 Mai 2025
Lleoliad: Preston, PR2 9HT
Cwmni: NHS Jobs
Math o swydd: Parhaol
Cyfeirnod swydd: C9438-25-0221

Crynodeb

Demonstrate an approachable, courteous, efficient appointment service to all Health Care Professions, patients, carers, and relatives. Maintain effective communication with colleagues and peers. Work alongside other directorate teams within the Trust to ensure that all required standards are achieved and maintained to meet department/Trust targets. Ensure effective theatre utilisation. Ensure patients are given appropriate preparation advice before surgery and ensure any specialist equipment requested is available at the time of surgery. Ensure Waiting Lists are managed in accordance with the Your Guide to the NHS requirements and the 18-week referral to treatment pathway. Verify that all elective surgery has taken place and patients have been correctly removed from the waiting list. Rotate within the departmental procedure team to ensure that a multi-skilled workforce is maintained. Maintain a real-time process for ensuring that QCPR data is updated and reasons for change are robustly recorded. Deal with any problems/queries in a consistent and timely manner, ensuring that all relevant information is provided to assist in a quick resolution to any problem. Escalate any major issues to your Manager if appropriate. Maintain confidentiality at all times as required by legislation and Trust Policy. Play an active role in team, internal/external meetings and audits as required. Actively participate in the PDPR process. Demonstrate working processes and duties to new starters and agency staff. Treat everyone with dignity and respect. Act in accordance with current legislation, policies, procedures, and good practice. Report behaviour that undermines equality and diversity.