Dewislen

CRM & Company Administrator

Manylion swydd
Dyddiad hysbysebu: 16 Mai 2025
Cyflog: £25,000 i £30,000 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 15 Mehefin 2025
Lleoliad: B35 6LJ
Gweithio o bell: Ar y safle yn unig
Cwmni: Talent Finder
Math o swydd: Parhaol
Cyfeirnod swydd: GCTTRM1-002-22254

Gwneud cais am y swydd hon

Crynodeb

CRM & Company Administrator | Birmingham – Water Orton | Full Time / Part Time | Office-Based | 45 hours per week ( 8:00 am till 5:00 pm) | £25,000 - £30,000 per year

Our client is looking for a highly organised and motivated individual to take on a dynamic role that combines CRM management, office administration, and debt collection. This is an excellent opportunity for someone looking to grow within a company that values customer service and operational efficiency.

Please note- This role could also be offered as a part-time position or job share, making it suitable for two people to split the responsibilities.

Are you the right person for the job?

• High customer service skills and a desire to help
• Excellent attention to detail and the ability to solve problems
• Familiarity with CRM systems and a willingness to learn new tools
• A drive for paperless operations and organisational efficiency
• Proficiency in Microsoft Word, Excel, and Teams
• A team player attitude who can also work independently

What will your role look like?

CRM Management: Using the CRM system to manage customer accounts, raise tickets, and schedule future deliveries
Administration: General office administration, including maintaining clean and organised records (both digital and physical), and ensuring adherence to job KPIs
• Managing incoming calls and customer queries, directing them as necessary
• Assisting in a collaborative team environment to ensure smooth daily operations

What can you expect in return?

• Competitive salary
• Company Pensions and a company perk scheme are available
• Free parking with a security camera cover
• Full training on the CRM system, both in-house and external
• Opportunities for professional growth and development within the company

Interview Process

The interview process consists of two stages before an offer is made, if successful. The first stage is a 15-20 minute telephone interview, followed by a 30-minute in-person interview as the second stage. Feedback will only be provided for candidates who attend the in-person interview.

Our client requires both a CV and a cover letter for your application. The position is available immediately for the right candidate.

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

Your data will be handled in line with GDPR.

Gwneud cais am y swydd hon